A business process refers to a wide range of structured, often chained, activities or tasks conducted by people or equipment to produce a specific service or product for a particular user or consumer. Business processes are implemented to accomplish a predetermined organizational goal. Business processes occur at all organizational levels; some are visible to customers, while others are not.
The term business process may also refer to the cumulative effects of all steps progressing toward a business goal. This sequence of steps can be most clearly depicted using a flowchart.
A business process is also known as a business method.
The three types of business processes are:
Examples of business processes include:
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