Outsourced product development (OPD) is a practice in which an organization hires a third-party provider for the development of products and services in a variety of fields (such as IT, business, communication and HR), and even idea generation. OPD success depends on finely integrated strategic planning, communication, collaboration, management and specialized resources.
OPD implementation success hinges on continuous and consistent communication between decision makers, especially managers, engineers and business owners. This collaboration streamlines communication, production quality and, ultimately, customer satisfaction.OPD implementation recommendations include:
Logistical skills require innovation, but the primary objective is closely monitoring OPD's effect on production quality and customer satisfaction.The IT industry (including offshore branch offices of giants like Microsoft, Adobe and Cisco) accounts for approximately 15 percent of the OPD market.
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