Predictive dialers are outbound call processing systems that are designed to maintain high levels of activity and provide cost efficiency in contact centers. These dialers are capable of calling a list of telephone numbers automatically, screening unnecessary calls such as answering machines and busy signals, and connecting waiting representatives...
Mobile cloud refers to cloud-based data, applications and services designed specifically to be used on mobile and/or portable devices. It enables the delivery of applications and services to mobile users that are powered from a remote cloud sever or environment.
Mobile cloud refers to the combination of mobile development with cloud-based services. In a typical mobile cloud environment, storage, applications, computing and services are rendered from the cloud. Although the mobile is equipped with native apps and resources, all or most processing is done on the remote mobile cloud server and all applications are accessed through the browser, rather than locally. Mobile cloud also enables users to access and use applications that are not supported by their mobile platform and/or require computational power beyond that of what the mobile devices support.
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