Business to Business to Consumer (B2B2C)

Definition - What does Business to Business to Consumer (B2B2C) mean?

Business to Business to Consumer (B2B2C) is an emerging e-commerce model that combines Business to Business (B2B) and Business to Consumer (B2C) for a complete product or service transaction. B2B2C is a collaboration process that, in theory, creates mutually beneficial service and product delivery channels.

Techopedia explains Business to Business to Consumer (B2B2C)

B2B2C is a business model where online, or e-commerce, businesses and portals reach new markets and customers by partnering with consumer-oriented product and service businesses. A business developing a product, service or solution partners with another business to use a particular service, such as an e-commerce website, portal or blog. The two business combine forces and promote mutually beneficial products, services and/or solutions.

As an example of a B2B2C model, Business A pays Business B for users, leads or sales generated by Business B's business or website. Business A then uses Business B's channels to locate prospective customers. Business B provides its customers with new and relevant services, facilitating an increased customer base and earned revenue for sold products and services.
Recommended For You close
CRM Meets Social Media

Read More ยป

Popular White Papers

Techopedia Newsletter Sign-Up

Get Techopedia delivered to your inbox!