A heap, in the context of data structure, is a tree-based data structure that satisfies the heap property, where each element is assigned a key value, or weighting. The lower value key always has a parent node with a higher-value key. This is called a max-heap structure, and among all nodes, the root node has the highest key. Sometimes, a...
Word-of-mouth marketing (WOMM) is the technique of promoting a product, service or business by soliciting positive comments from satisfied customers. Word of mouth marketing is an interactive process such that customers are collaborating with the business, product or service for which they have derived enough satisfaction that they are willing to speak out about it and even recommend it to others.
Word of mouth marketing isn't new. The term was coined in the early 70s by George Silverman who was a mathematician and statistician. Silverman noticed that within a physician focus group he was conducting that very few had experienced satisfaction with a certain pharmaceutical product. Yet those with conversely positive experiences were able to sway the cynical physicians as well as those who no longer used the product.The difference now is that social media has made word of mouth marketing even more important. Happy customers can create a buzz faster, and to a larger audience than they were able to prior to social media and the Internet.
Read More »
Join 138,000+ IT pros on our weekly newsletter
Home | Advertising Info | Write for Us | About | Contact Us
2010 - 2014
Partner Sites :