A softkey is a key on a device which can have context-sensitive or user-programmable functions, but generally it just means it has more than one function. Unlike letters on the keyboard and number keys on cell phones which cannot be reprogrammed and are therefore considered as hard keys, softkeys can change function. One example of softkeys is the...
A backout plan is an IT governance integration approach that specifies the processes required to restore a system to its original or earlier state, in the event of failed or aborted implementation.
A backout plan adheres to an action list created prior to software or system integration. This list includes detailed steps and techniques for uninstalling or deintegrating a new system, as well reversing process changes.
A backout plan is a contingency plan component of the IT service management framework. It is implemented prior to any software or system upgrade, installation, integration or transformation to ensure automated system business operations, should a new system fail to deliver not clear post-implementation testing.
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