Predictive dialers are outbound call processing systems that are designed to maintain high levels of activity and provide cost efficiency in contact centers. These dialers are capable of calling a list of telephone numbers automatically, screening unnecessary calls such as answering machines and busy signals, and connecting waiting representatives...
Network Architecture is the complete framework of an organization's computer network. The diagram of the network architecture provides a full picture of the established network with detailed view of all the resources accessible. It includes hardware components used for communication, cabling and device types, network layout and topologies, physical and wireless connections, implemented areas and future plans. In addition, the software rules and protocols also constitute to the network architecture. This architecture is always designed by a network manager/administrator with coordination of network engineers and other design engineers.
Network Architecture provides the detail overview of a network. It is used to classify all the network layers step-by-step in logical form by describing each step in detail. It is also based on the complete working definitions of the protocols. The architecture is emphaiszed in a distributed computing environment and its complexity can not be understood without a framework. Therefore there is a need to develop applications or methods to layout an overview of a network.
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