Tech Support

Our support section includes all content related to IT tech support, server maintenance, help desk, etc.

10 Reasons It Doesn't Pay To Be The Computer Guy

Working in the computer industry isn’t for everybody. Find out why writer Shaun Boyd decided to leave it behind.

Linux: Bastion of Freedom

Learn about the Linux operating system and its value in a small - or medium-sized business's network architecture.
INFOGRAPHIC: How to Troubleshoot DNS Errors

DNS problems are notoriously difficult to troubleshoot. This flowchart makes the process just a little easier by providing a simple reminder of what to try next.
Tech Failures: Can We Live With Them?

As we turn over more and more of our lives to intelligent systems, we must demand quality - or face the consequences.
Mosh: Secure Shell Without the Pain

Mosh, or Mobile Shell, allows users to connect to remote systems and stay connected, even when the network goes down or you switch networks.
The 7 Basic Principles of IT Security

IT professionals use best practices to keep corporate, government and other organizations' systems safe.
4 Tips for Avoiding Blame IT Syndrome

One of the biggest non-technical issues most corporate IT departments face is managing end user expectations.
10 Things You Need to Know About Windows 8

The new Windows OS will be a radical departure from existing technologies. Find out what this means for Windows users.
How I Got an IT Job Without a Tech Background

Don't have an IT degree or special IT certifications? No problem. You can still get an IT job. Find out how consultant Greg Miliates made it work.
Linux Distros: Which One's Best?

The automation, technical support and easy installation of a Microsoft platform make it seem like an easy choice over Linux distros for system administrators. But is the easier way really the right way?

As the public awareness of data breaches and their potential financial impact grows, governments are expanding legislative and regulatory requirements for corporate data breach notifications.

Since the advent of widespread programs, such as Microsoft's Patch Tuesday, the speed of patching programs and systems and the breadth of updates have become ever more daunting for software providers.

These computer viruses all rocked the Internet. Find out which one really caused the most damage.

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