IT Management

Recent Definitions

How I Got an IT Job Without a Tech Background

May 02, 2012

Don't have an IT degree or special IT certifications? No problem. You can still get an IT job. I've done it - and then turned my experience into a...

Professional Services Automation: The Latest In Business-Boosting Software

April 26, 2012

Trouble ticket systems are one of the oldest tools in the IT business. They allow techs and other support personnel to quickly respond and remedy customer...

3 Tips for Developing an IT Marketing Strategy

April 11, 2012

Even if you have the best techs and newest equipment of any IT support company or managed service provider in your geographical area, your business may...

CFO and CIO: How to Smooth out Conflicting Roles

April 02, 2012

Industry-wide, the success - or failure - of IT enterprises is highly dependent on leadership dynamics. While rank holders, such as the chief financial...

Is the Cloud Catching on in Your Doctor's Office?

March 03, 2012

When doctors or physician groups brainstorm on ways to use cloud computing in their businesses, they often come up with common and specific types of...

Top 3 Reasons to Use Remote Management Software

February 03, 2012

With the gloom and doom about the economy, many companies are turning to managed service providers (MSPs) to outsource their IT needs. For companies that...

The Promises and Challenges of Cloud Computing in 2012

February 02, 2012

Cloud computing has gone way past the curiosity phase that had kept it from being explored to its full potential. In fact, 2011 saw cloud computing...

The Basic Principles of IT Security

December 01, 2011

Security is a constant worry when it comes to information technology. Data theft, hacking, malware and a host of other threats are enough to keep any IT...