In-Depth Bookkeeper360 Review 2024

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Our Verdict

Streamline your accounting with this clean, ready-to-use solution

We think Bookkeeper360 is a great point solution for tedious and time-consuming bookkeeping tasks. It offers a robust and trustworthy approach that blends the best of technology and people-centric support. Signing up can help streamline finance operations, simplify the creation of business and financial plans, analyze costs and margins, calculate sales taxes, and generate reports. It’s integrated with three top-rated small business accounting solutions, but there’s no getting around the fact that it’s also expensive. For that reason, we think it’s probably best suited to established, growing, mid-sized businesses that need nuanced bookkeeping support tailored to their specific needs.

Pros

  • Free consultation to find the right plan
  • Offers both cash and accrual basis accounting
  • Dedicated bookkeeper to handle your accounting
  • No contract needed; cancel anytime

Cons

  • Lack of pricing transparency
  • No free trial available
  • Quickly becomes expensive

Bookkeeper360 Plans & Pricing

Bookkeeper360’s online bookkeeping service is a blend of human and software support. Pricing comes in three different bundles based on the frequency of support you require. After an initial consultation, you can use its core online functionality un-aided, however, it’s the easy access to US-based certified accountants that sets Bookkeeper360 apart. You can also subscribe to the service without a contract, and cancel at any time. Given the level of upfront consultancy required to get you onboard, we’d say that’s a generous policy.

It’s important to keep in mind that all Bookkeeper360 pricing is caveated with ‘starting at.’ You won’t know the full monthly fee until you’ve had the initial consultation, explained your needs, and clarified things like the number of users and your anticipated monthly transaction volumes.
Pay-As-You-Go Monthly Weekly
Monthly Cost $49 per month, plus $125 per hour for support $399 per month for cash-basis accounting, $549 for accrual $549 per month for cash basis accounting, $749 for accrual
Free Trial
Payroll Add on Add on Add on
Double Entry
Expense Management
Reporting Limited Basic Advanced
Customer Support Dedicated accountant, $125 per hour Dedicated accountant included Dedicated accountant included

Pay-As-You-Go – starts at $49/month

Pay-As-You-Go (PAYG) assumes that you’ll handle most of your bookkeeping solo with occasional support from your own dedicated Bookkeeper360 advisor. This means the PAYG plan is best suited for small businesses that can handle their bookkeeping themselves but are looking for support when needed. To get things started, Bookkeeper360 will guide you through the setup of your accounting system and provide any training on the platform. After that, you’ll manage the day-to-day tasks yourself, with your advisor available for advice as and when you need them, for an additional fee.

Monthly – between $399 – $549/month

On the Monthly plan, your dedicated accountant does the heavy lifting, handling your monthly bookkeeping on either a cash or accrual basis. That includes monthly reconciliation, updating the P&L, paying your bills, running payroll (if you’ve chosen it as an add-on), generating reports, and meeting with you virtually once a month to assess KPIs and make sure you’re getting everything you need. Pricing starts at $399 per month for cash-basis accounting and $549 per month for accrual-basis.

Weekly – between $549 – $749/month

On Bookkeeping36’s Weekly plan, your dedicated accountant manages your bookkeeping every week, again on either a cash or accrual basis. Their support includes everything provided in the monthly plan, plus weekly status updates, access to a wider range of accounting expertise from within Bookkeeping360’s support team, and more advanced reporting options. Pricing starts at $549 per month for cash-basis accounting and $749 per month for accrual-basis.

Add-ons

If your business needs more comprehensive management support, take a look at these Bookkeeping360 add-ons:

  • CFO Advisory (from $1,000 per month) – This includes financial plans; forecasting; analysis of profit, costs, and margins; and advice on corporate governance.
  • Tax (from $800 per filing for a business, $300 per filing for an individual) – This includes tax planning, sales tax management, profit sharing for (US) 401 plans, and handling of business and individual taxes.
  • Payroll and HR (from $46 per month per employee) – This includes time and PTO tracking, direct deposit, HR filings, medical benefits management, and access to certified HR experts.
  • Back Office (from $150 per month) – This includes combined invoicing and bill payment, expense reimbursement, inventory management, and integrations with POS and ERP.

Bookkeeper360 Overview

Starting price $49 per month
Best for Small to mid-sized businesses
Customer support Dedicated support from a US-based accountant
App integrations Full integration with Xero, QuickBooks Online, and Gusto (HR)
Security & Compliance The company takes “reasonable and appropriate measures to protect Personal Information from loss, misuse and unauthorised access, disclosure, alteration and destruction,” however specifics for measures like encryption are not listed on the website.
Payroll Available as an add-on
Reporting & analytics
Mobile app ✅ – both iOS and Android
Double entry
E-signatures
Auto-alerts and reminders Available with integration

Bokkeeping360 Features

Access to Bookkeeper360 starts when you book a consultation with its US-based team of accounting experts. After the consultation, you’ll have a dedicated expert who will help forge a bookkeeping strategy specifically for your business. With that stage complete you can connect Bookkeeper360 to an accounting system. The firm has partnered with Xero and QuickBooks online so switching either of these on is straightforward.

After that, you’ll communicate with your bookkeeper or accountant through the platform. The specific features you’ll use depend on the strategy you’ve set up, ranging from DIY with occasional advisory support to full, hands-on bookkeeping management, payroll, tax, and expert CFO advisory.

Within that spectrum, these are the major components:

Core feature: Bookkeeping

A screenshot of Bookkeeper360's bookkeeping feature

After onboarding you’ll be assigned your own bookkeeper based in the US. For non-US firms, this is clearly less of a benefit, however, Bookkeeping360 says all its advisors are employees, not contractors. The person on the other end of the (on)line is a vetted, certified professional. An accountable accountant keeps your books up to date. And whenever you have a question you can start a live chat, set up an online meeting, or contact them by phone. The platform’s Tasks also allows you to create a task for your bookkeeper, give it a deadline, and relax while they handle it for you.

Add on: Payroll

For an additional $46 per employee per month (starting price), Bookkeeper360 will process payroll for employees and contractors, plus handle the basics of health benefits management, paycheck direct deposit, and submission of US W-2 and 1099 forms. It’s integrated with major payroll solutions like ADP and Gusto.

Add on: CFO Advisory

For an additional $1,000 per month (starting price), CFO Advisory services, Bookkeeper360 will work with your CFO to analyze your financials and build a strategy for business growth. There are three CFO Advisory plans: Advisory, Coaching, and Inventory. They cover services like KPI reporting, enhancing profitability, and process efficiency; ramping up to strategic planning and executive coaching; and specialized project plans to improve inventory management.

Add on: Taxes

A screenshot of Bookkeeper360's tax management feature

For an additional $800 per business / $300 per individual (starting price), you can add tax management to your bespoke package of services. It includes preparation of individual or business filings, reporting of sales tax, 1099 reporting, plus advisory for improving tax planning and ensuring regulatory compliance.

Integrations

Bookkeeper360 is fully integrated with the Xero and QuickBooks online accounting solutions, as well as Gusto for HR and payroll. Other integrations include Expensify and Bill.com,

While the list of full integrations is limited to big-name solutions, if you want to link up a different system, technical support for custom integrations is available for an additional price.

Bookkeeping360 User Reviews

Users give Bookkeeper360 solid reviews. On G2 and Capterra it’s garnered a cumulative 3.8 and 4.5 out of 5 stars, but the overall number of reviews is low, so the score needs to be taken in context. In terms of user comments, easy access to useful performance metrics and customer service were highlighted.

A screenshot of Bookkeeper360's review on G2

Bookkeeper360 vs Top Competitors

Bookkeeper360 QuickBooks ZarMoney Bench Accounting
Best for Small and growing businesses SMBs with up to 250 employees Growing businesses that need granular financial reporting Freelancers and small businesses needing basic accounting
Starting Price $49 per month $15 per month on the Simple Start plan $15 per month $249 per year
Free Trial
Reporting Basic Standard Standard Basic
Mobile App

Bookkeeper360 vs QuickBooks

Bookkeeper360 is less a direct competitor of QuickBooks than a complement. Officially a partner, it’s fully integrated with QB and is really designed to be used alongside a more full-featured platform like QuickBooks or Xero. The idea is to help you get more out of your accounting software investment by ensuring that all your bookkeeping entries are clean, accurate, up-to-date, consistent, and compliant before you do anything with them in QuickBooks.

Find out more about QuickBooks in our review.

Bookkeeper360 vs ZarMoney

ZarMoney bills itself as the ‘most powerful’ combined solution for accounting, inventory, and invoicing. A raft of industry awards and premium review site ratings back up the claim, but the feature that pushes ZarMoney to the forefront is its advanced reporting capability. The separately branded ZarMoney Insights™ module can generate over 40 pre-built reports with multiple options for customization.

Find out more in our ZarMoney review.

Bookkeeper360 vs Bench Accounting

Similar to Bookkeeper360 in that it offers ‘online bookkeeping and tax filing by real humans,’ Bench sets itself apart by focusing on the more basic needs of freelancers and solopreneurs. Its core services are bookkeeping, tax advisory and filing, and helping harried sole traders catch up on any backlog they have of accounting and filing tasks.

Find out more in our Bench accounting review.

Verdict – is Bookkeeper360 Worth it?

No matter how advanced it is, the usefulness of any software solution depends on the quality of the data within. If you want your accounting solution to deliver all the benefits you’re paying for, the transactional data it bases all its functionality on must be trustworthy. That’s where Bookkeeping360 shows its value, as a human-powered data governance tool. Of course, hiring humans costs money and there’s a trade-off to be made when you’re accessing their time and expertise. Given the quality of the services offered and the fact that there’s no contract locking you in, we’d say that, on balance, it’s worth it.

If you’re a solo- or small business, we’d recommend having a look at our guide to the best accounting software for small businesses to find something better suited to your needs.

How We Test Accounting Software

Techopedia is a leading authority on business technology. Our independent reviews of SaaS platforms, applications, and services are designed to help small business owners make better buying decisions.

When we review an accounting software product, we look for positives and negatives in six areas:

  • Pricing – We break down the different price tiers and list what’s included/excluded.
  • Features – We consider how robust the solution’s core functional modules are, look at the available add-ons, and assess the full package on offer at different price levels.
  • Integrations – We ask how easily an accounting software solution will blend into an existing workflow.
  • Automation – We ask how many rote, repetitive tasks the solution can eliminate or handle on its own.
  • Ease of use – We look at the interface, the mobile app (if available), the range of menu options, the effort needed to roll it out to a larger team, and how much training is required for new users.
  • Third-Party Reviews – We consider what hands-on users saying about the product on respected platforms like Capterra and G2.

How to Choose the Best Accounting Software

Choosing the best accounting software can impact critical business essentials including financial performance, profitability, and cash flow. If you’re thinking of trying a new accounting solution or investing in one for the first time, here are some key considerations:

  • Pricing – Is there a plan for my budget that offers all the capabilities I need? How easy is it to scale up or down if business needs change?
  • Ease of use – Is the accounting software’s interface intuitive or will training be required?
  • Essential Features – Does the solution combine accounting, expenses, and payroll?
  • Scalability – Will the platform grow with your business and how will that affect costs?
  • Integrations – Will the accounting software work well with my existing back office tools?
  • Customer Support – What levels of support are offered and do they differ by pricing tier?

FAQs

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Mark De Wolf
Tech Writer
Mark De Wolf
Tech Writer

Mark is a freelance tech journalist covering software, cybersecurity, and SaaS. His work has appeared in Dow Jones, The Telegraph, SC Magazine, Strategy, InfoWorld, Redshift, and The Startup. He graduated from the Ryerson University School of Journalism with honors where he studied under senior reporters from The New York Times, BBC, and Toronto Star, and paid his way through uni as a jobbing advertising copywriter. In addition, Mark has been an external communications advisor for tech startups and scale-ups, supporting them from launch to successful exit. Success stories include SignRequest (acquired by Box), Zeigo (acquired by Schneider Electric), Prevero (acquired…