Freshbooks vs Quickbooks: Which Is the Best for Your Business

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FreshBooks vs QuickBooks

FreshBooks and QuickBooks are leading accounting software solutions tailored to diverse business needs. This comparison guide will examine the price, ease of use, key features, integrations, and scalability of both platforms to help you determine which is better for your business.

EDITORS' CHOICE
FreshBooks
  • Double-entry accounting reports
  • Client account portal
QuickBooks
  • Project profitability tracking
  • Quarterly tax estimating

Freshbooks vs. QuickBooks Compared

Here’s a quick head-to-head comparison to give you an overview of their differences.

FreshBooks QuickBooks
Starting Price $19/month $30/month
Free Plan 30-day free trial 30-day free trial
Number of Users The starter plan includes one user and five billable clients. The next plans vary from 50 to unlimited billable clients and offer the option to add additional users at $11 per month The starter plan includes one user and one accountant. The next tiers consist of 3 to 25 users alongside an accountant
Inventory Management Yes Yes
Budgeting Tools Yes Yes
Integrations Zapier, APIcenter, OneSaaS, etc. Skyvia, Gusto, BILL, Loft47, etc.
General HR Time and expense tracking, client portal, recurring invoices Inventory management, tax preparation, mileage tracking, job costing
Customer Support Self-service, phone, email, live chat Live chat, email, phone, community forums
Read Review FreshBooks review QuickBooks review

Freshbooks vs. QuickBooks Pricing Compared

Winner: Freshbooks

Before diving into specific features, let’s compare pricing structures. Here’s a breakdown of FreshBooks and QuickBooks’ pricing tiers and free trials:

Pricing Plans FreshBooks QuickBooks
Free Version 30-day free trial 30-day free trial
Starter $19/month $30/month
Basic $33/month $60/month
Plus $60/month $90/month
Premium Quote-based $200/month

Both software solutions offer free 30-day trials and promotional discounts, making it easy for users to test them before making a commitment. When you sign up for a FreshBooks account, you save 60% for the first four months before reverting to the actual price. This beats various QuickBooks plans, which only offer 50% off for the first three months.

FreshBooks is small business accounting software, so its Lite plan is ideal for solopreneurs. QuickBooks’ Simple Start plan is similar but allows you to manage 1099 contractor expenses and payments. Both offer features such as multiple users, project profitability tracking, and inventory management.

While QuickBooks provides more features at higher tiers, FreshBooks is more affordable for freelancers and startups due to its lower base price for minimal clients.

Freshbooks vs QuickBooks Ease of Use

Winner: Freshbooks

FreshBooks is designed to be user-friendly, making it accessible to small business owners who may not have extensive accounting knowledge. The interface is intuitive, with a dashboard that provides a quick financial health overview, allowing users to plan for upcoming expenses.

On the other hand, QuickBooks is geared towards accountants and bookkeepers familiar with double-entry accounting and advanced financial reporting. Although it has many features, it can be complex for new users and those without accounting expertise.

FreshBooks is easier for first-time users because of its streamlined interface and automated features like invoicing, accounts receivable tracking, and freshbooks payments. QuickBooks could benefit from incorporating some of FreshBooks’ user-friendly features to make it more accessible to new users.

FreshBooks is ideal for small business owners who need simple, easy-to-use accounting software. At the same time, QuickBooks is better suited for experienced accountants and bookkeepers who require advanced features and detailed financial reporting.

Freshbooks vs. QuickBooks Key Features

Winner: QuickBooks

FreshBooks and QuickBooks are both strong accounting software options, but QuickBooks takes the crown for offering a more well-rounded and powerful feature set in this FreshBooks vs. QuickBooks comparison.

This section will explore specific areas like invoicing software, automation, general accounting, and customization to show why QuickBooks might better suit your business needs. We’ll explore how QuickBooks caters to a wider range of users, from beginners creating invoices to experienced users building complex workflows.

Invoicing

FreshBooks excels with its user-friendly platform, allowing easy creation of professional, customized invoices. It supports recurring invoices, billable hours, late fees, and direct payments through the FreshBooks mobile app, making it ideal for service-based businesses and freelancers.

Although QuickBooks is less intuitive, it offers more comprehensive features like accelerated invoicing, recurring invoices, and integration with inventory management. It supports online payments through various processors and partial payments. You have the option to include QuickBooks payroll as an add-on for unlimited payroll runs. Despite a steeper learning curve, QuickBooks is better suited for product-based businesses needing advanced invoicing features.

Automation

Unlike FreshBooks’ invoice automation, which allows users to quickly generate invoices by pulling data from contacts without losing control over the process, QuickBooks enables users to automate recurring invoices and set up workflows to schedule reports and reminders.

While QuickBooks’ workflow automation is more robust, it is only available in the higher-tier Advanced plan. Both platforms integrate with Zapier, allowing users to connect their accounting software with other business tools and further automate their workflows.

General Accounting

QuickBooks offers a clear advantage in core accounting features, especially for budget-conscious users. Their Simple Start plan includes income statements, balance sheets, and cash flow statements, which can help manage your business’s financial health and planning. While these QuickBooks features also exist on FreshBooks, you’ll need to upgrade to the higher plans to access them.

QuickBooks also shines in banking tools, offering features like bank reconciliation and cash flow predictions — these are features FreshBooks lacks in its basic plan. Sharing with accountants is smoother with QuickBooks as all plans allow access, while FreshBooks’ cheapest plan doesn’t. QuickBooks wins on core features and ease of collaboration for small businesses needing a comprehensive accounting solution.

Customization

QuickBooks excels in customization, allowing users to tailor invoices, roles, and workflows to their needs, making it a versatile tool for businesses. It offers specialized tutorials for users to navigate and utilize these features effectively. Business owners can track various metrics, such as sales by representatives, to drive performance.

FreshBooks offers basic customization primarily for invoices and lacks the extensive options available in QuickBooks. While QuickBooks is ideal for businesses needing advanced customization, most FreshBooks users appreciate its simplicity and essential accounting features. Overall, QuickBooks provides a more comprehensive customization experience.

Freshbooks vs. QuickBooks Integrations

Winner: QuickBooks

QuickBooks outshines FreshBooks with its extensive library of over 750 options, allowing users to enhance their accounting processes. In contrast, FreshBooks offers integrations with 100+ apps, which while still considerable, needs to catch up to QuickBooks’ offering.

QuickBooks’ integration ecosystem covers various aspects of business operations, including payment management, customer relationship management, and expense tracking. Users can seamlessly connect with popular platforms like Amazon, PayPal, Shopify, and Expensify, streamlining workflows and enhancing efficiency.

FreshBooks focuses more on integrations within its ecosystem, such as Gusto for payroll and G-Suite for email and contact management. While these integrations provide value, they may be limiting for businesses that require connectivity with a broader range of third-party tools.

QuickBooks’ extensive integration options offer greater flexibility and customization for businesses with diverse software needs. However, FreshBooks’ more curated set of integrations may be sufficient for smaller businesses or freelancers seeking simplicity and ease of use.

Choosing between FreshBooks and QuickBooks integration capabilities depends on your specific needs and preferences. QuickBooks provides a comprehensive solution for businesses requiring a wide range of integration options, while FreshBooks offers a streamlined approach suitable for smaller-scale operations.

Freshbooks vs. QuickBooks Scalability

Winner: QuickBooks

FreshBooks is tailored for solopreneurs and small teams, providing an intuitive and cost-effective solution for basic accounting tasks like invoicing and expense tracking. However, as your business grows, FreshBook’s limited features and reporting capabilities may feel restrictive, making it better suited for smaller operations.

On the other hand, QuickBooks is designed to scale with larger businesses, offering a more comprehensive set of accounting and reporting features. It has multiple subscription tiers that cater to different business sizes and needs, including advanced inventory management and customizable reporting.

QuickBooks also allows multi-user access, making it easier to share workloads and collaborate with employees or accountants. Additionally, it provides more advanced accounting features, such as double-entry accounting and bank reconciliation, which are essential for larger businesses.

Freshbooks vs. QuickBooks Customer Reviews

Customers often praise FreshBooks for its ease of use, making it ideal for those new to accounting software. One user review explained that FreshBooks was a great choice for their 3-person graphic design shop due to its user-friendly interface and features like invoicing and time tracking.

Great experience so far! We evaluated a number of options before choosing FreshBooks. Ultimately we decided to go with FreshBooks, because of how easy it was to get started. I’m not an experienced bookkeeper, so ease of use was a big factor for us. So far I’m really impressed. Invoicing and time tracking are very important to us (we’re a 3 person Graphic Design shop) and FreshBooks gives us everything we need.

User review from Trustpilot

Several users also praise QuickBooks for their excellent customer support and how easy it was to get them set up.

I moved all my accounts onto quick books when vat had to be submitted digitally. Best thing I’ve done. So much easier to keep on top of things. End of year accounts, easy to do as is the quarterly VAT submissions. If you have a query, there customer service is second to none. Highly recommended them.

User review from Trustpilot

Customers looking for simplicity favor FreshBooks on Trustpilot, praising its user-friendly interface. On the other hand, those requiring more advanced accounting features and the ability to handle multiple functions prefer QuickBooks for its comprehensive suite of tools.

Conclusion – Freshbooks vs. QuickBooks: Which One Wins?

FreshBooks QuickBooks
Price Winner
Ease of Use Winner
Features Winner
Integrations Winner
Scalability Winner
Customer Reviews Winner
Overall Winner

FreshBooks shines with its user-friendly interface and budget-friendly pricing, making it ideal for freelancers, startups, or small service-based businesses. It simplifies basic accounting tasks like invoicing and expense tracking.

However, QuickBooks offers a more comprehensive suite of features, extensive integrations, and greater scalability, making it a better fit for medium to large organizations that require advanced accounting capabilities.

Ultimately, FreshBooks wins on affordability and simplicity, while QuickBooks takes the crown for features, scalability, and a wider range of satisfied users.

Methodology

How We Review and Test Accounting Products

To provide our readers with accurate and well-informed recommendations, we test the most popular accounting products on the market to find the best options for you. Our methodology consists of the following criteria:

  • Features: We examine the features of each accounting software to determine what capabilities are offered- such as creating, editing, and deleting transactions.
  • Compliance: We evaluate accounting software based on whether it offers local compliance when it comes to payroll, taxes, documentation, and more.
  • Bank Reconciliation: We test the reconciliation process to ensure transactions match bank statements accurately.
  • Multi-Currency Support: We verify the accuracy of currency conversions and transactions in multi-currency environments.
  • User Experience: We get hands-on with each product and act as a new user, testing each platform to gain understanding if the platform is easy to use or not.
  • Reporting and Documentation: We verify the accuracy of financial reports generated by the software such as balance sheets and income statements.
  • Integrations: We evaluate the integrations of each piece of software to determine how well it fits in with other key pieces in a business’s software stack, and whether its functionality can be expanded as required.
  • Audit Trails: We ensure the software maintains comprehensive audit trails for tracking changes made to financial data.

How to Choose the Best Accounting Software

Many different aspects need to be considered when reviewing and comparing accounting software. Here are the main factors we focus on during our review process.

BudgetEase of UseCompatibilityKey FeaturesScalabilityCustomer Support

Your budget is crucial in choosing the right accounting software. Evaluate the pricing models of different software options, considering both the initial cost and the total cost of ownership. Look beyond the initial cost and consider any additional modules or add-ons necessary for your business. Compare the features and pricing of different software providers to ensure you’re getting the best value for your investment.

Ease of use is another critical factor. Ensure that the software is user-friendly, with an intuitive interface that can be easily navigated by anyone in your team, even those without extensive accounting or technical expertise.

Does the software offer a mobile app for on-the-go access? This can be a massive perk for managing tasks remotely. Remember that some advanced integrations may only be available on higher-tier plans.

The software must offer all the features you need now and in the future. Ensure your plan includes essential features like invoicing, expense tracking, and financial reporting. Some features may be restricted to higher-tier plans, so consider your current and future needs carefully.

Think about your business’s growth potential. Will the software you choose be scalable to accommodate your future needs? Can you easily upgrade your plan to access additional features as your business expands? You should also consider the cost of scaling. Will the added functionality fit comfortably within your budget?

Finally, consider the customer support offered by the software provider. Look for providers that offer reliable support options, such as email, phone, and chat support. User reviews should also be used to gauge the provider’s reputation for customer support.

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John Iwuozor
Tech Writer
John Iwuozor
Tech Writer

John Iwuozor is a writer at Techopedia with over three years of experience and expertise covering topics on HR, business software, IT security, and finance for small and medium-sized businesses. His work has been featured on reputable platforms like Forbes Advisor and EsecurityPlanet. Leveraging his background in mathematics and data analysis, he specializes in delivering original and high-quality content with a keen eye for detail and accuracy.