Xendoo Review 2024: Pricing, Features, Pros & Cons

Our Verdict

Leading financial portal on the market

After a thorough Xendoo review, we believe it’s most suited for small, growing ecommerce businesses operating out of the US.

Xendoo has one of the widest ranges of ecommerce integrations which means you can sync with popular channels like Shopify and Woocommerce. The team also specializes in e-commerce accounting so they can advise retailers on industry-specific tax and finance issues.

As Xendoo uses QuickBooks and Xero, not proprietary software, you’ll be compatible with their range of plug-ins. For example, many e-commerce accounting syncs are designed specifically for these two platforms.

Pros

  • Specialized, US-based team
  • Free Xero account included
  • Highly rated customer service
  • User-friendly software and mobile app

Cons

  • Accrual accounting unavailable in the Essential plan
  • Reliance on third-party software

Xendoo Plans & Pricing

All Xendoo plans include a dedicated bookkeeper to manage your account and full customer support. You can also access the full range of reporting tools.

Overall, our Xendoo review found its pricing to be competitive. Even the lowest-cost plan is feature-rich which makes the platform great value for money.

Xendoo decides your plan based on your monthly expenses which is standard for financial service portals. The high starter price may mean it’s not best suited to bootstrapped companies. However, small to medium, growing businesses may appreciate how they can progress through the tiers and get extra support as their operations become more complex.

Here’s a glance at the Xendoo bookkeeping plans:

Essential Growth Scale
Monthly Cost $395 for up to $50k in monthly expenses $695 for up to $75k in monthly expenses $995 for up to $125k in monthly expenses
Annual Cost $355 for up to $50k in monthly expenses $625 for up to $75k in monthly expenses $895 for up to $125k in monthly expenses
Bank Accounts 4 6 12
Integrations 1 2 4
Accounting Cash Cash and accrual Cash and accrual
Customer Support Phone, chat, and email Phone, chat, and email Phone, chat, and email

Essential – $395/month

While the Essential plan has a range of tools and services, there are some limitations. You can only add one integration which may hinder e-commerce businesses that need to connect with multiple channels.

However, we appreciated how Xendoo lets you sync up to four bank accounts. You may currently need two or three but you’ll have room to grow without having to upgrade.

Essential only supports cash accounting. We would’ve liked to see the option for modified accrual but we think it’s a minor drawback when competitors like Bench and Pilot only offer one accounting method altogether.

Growth – $695/month

When you upgrade to Growth, you get another integration and two more bank accounts. We liked the addition of the semi-annual tax consults. As your business grows, you’ll become subject to different regulations so frequent check-ins help you maintain compliance with ever-changing IRS (Internal Revenue Service) regulations.

Users also don’t have to move to the next plan until they achieve $125,000 in monthly revenue. Having this high threshold means you’re unlikely to have to upgrade before you’re ready.

Scale – $995/month

With Scale, you get a custom chart of accounts to help you track your expenses. The improved financial visibility can make it easier to spot opportunities to cut or redirect costs.

You can also connect up to 12 bank accounts and 4 integrations. If your needs surpass these limits, Xendoo has the option for custom pricing which some services like Merritt and Bookkeeper360 don’t.

Optional add-on services

Like many financial service portals, Xendoo provides catch-up bookkeeping from $295/month. The team can organize your accounts even if you’ve fallen months behind.

Xendoo additionally offers CFO (Chief Financial Officer) services to consult you on how to improve your cash flow. At $1500/month, the starter price is much lower than hiring this role in-house. Some competitors, such as Fincent and Bench, don’t offer this service.

An Overview of Xendoo

Starting price $355 per month (with an annual commitment)
Best for E-commerce businesses and companies offering professional services
Customer support Phone, chat, and email
App integrations QuickBooks, Xero, and Gusto
Security & Compliance SSL encryption, privacy policy, and single-sign-on
Payroll
Tax Filing
Mobile app
Reporting & analytics
Accounting Cash and accrual

Xendoo’s Features

To give you a better idea of how Xendoo performs, let’s explore its key features.

User portal

A screenshot of Xendoo's user portal

Xendoo provides you with a portal where you receive updates and manage your settings. You can easily handle small tasks like accessing reports or changing your details without having to call the support team.

We particularly enjoyed Xendoo’s minimalist design. Some competitors like 1800Accountant and Bench have more features on the dashboard which can feel cluttered. Upon logging into Xendoo, the simple user interface allowed us to navigate the different tools with ease.

Document management

Instead of swapping files backward and forward, Xendoo bookkeeping gives you a centralized place for all your documents. You and your dedicated bookkeeper can access paperwork like receipts and invoices whenever you need. Xendoo also has an intelligent scanner that reads and stores information from documents to reduce manual data entry.

If you don’t have the resources to safeguard data, you can also rely on Xendoo’s robust security protocols. All your data runs through SSL encryption so prying eyes can’t see sensitive financial information. You can assure staff and customers that you’re GDPR (General Data Protection Regulation) compliant and their records are safe with you.

Financial reports

Screenshot of Xendoo's financial reporting tools

Xendoo’s standout feature is its variety of reporting tools. Every plan gives you access to the full range including profit and loss records, balance sheets, and revenue trends.

Xendoo accounting and bookkeeping reports really shine on the mobile app. Many competitors including Merritt, Bench, and Pilot don’t even have an app version. However, quick access to straightforward financial data is essential when you’re in a meeting or on the go.

Expert bookkeeping services

The Xendoo team uses top accounting software, either QuickBooks or Xero, to manage your books.

We were happy to see you get a dedicated bookkeeper from the lowest plan. Your bookkeeper can provide expert assistance with monthly accounting tasks like performing bank reconciliations on your general ledger and sending you financial reports. If they’re unavailable for any reason, you can contact another Xendoo team member.

Instead of calling or emailing your bookkeeper to arrange meetings, Xendoo lets you choose appointments on a calendar. Being able to schedule time instead of waiting for replies reduces the stress of coordinating check-ins and consults.

We liked how you can contact the Xendoo team outside of their 8 am to 6 pm business hours with advance notice. Some companies are busy during these times and need the flexibility to call during evenings or weekends.

Integrations

As Xendoo is primarily a service, customers only use the business portal. However, the Xendoo team will open a Xero or QuickBooks account to manage your books which syncs with the portal and other software. If you end your contract with Xendoo, you can either take over or cancel any accounts in your name.

Read our QuickBooks review for more information about how this platform works.

You can also sync with Gusto to record staff wages and taxes. This popular payroll software automatically updates your payroll data every day at the same time.

Besides accounting, Xendoo is one of the financial service portals with the highest number of e-commerce integrations:

  • Amazon
  • Shopify
  • Ebay
  • WooCommerce
  • BigCommerce
  • PayPal
  • Walmart

The Xendoo team can instruct you on how to manage e-commerce accounting across whichever platforms you choose to sync with.

Xendoo Customer Reviews

Xendoo has an excellent reputation with an overall rating of 4.6 on Google.

When analyzing Xendoo reviews, we found customers often commented on the expert services and expertise. Many also praised the reporting features which let them oversee their finances and manage their expenses more effectively.

A screenshot of A Xendoo review

Some Xendoo reviews noted an issue with onboarding the accounting software. As Xendoo partners with third-party software, the support team can’t handle all issues directly. However, the comments are still largely positive, saying the bookkeepers are responsive and professional.

Xendoo Vs Top Competitors

Doing a software comparison can reveal a platform’s unique strengths and areas for improvement. You can also see whether it’s the best fit or whether there’s a similar platform that ticks more boxes. Here’s how Xendoo stacks up against competitors:

Xendoo QuickBooks Bench Pilot
Best for E-commerce businesses and companies offering professional services Small but growing international businesses Startups and small businesses with basic needs Startups that need bookkeeping and equity management
Starting Price $355 (for monthly expenses up to $50K) $200 (for monthly expenses up to $10K) $249 (with an annual commitment) $499 (for monthly expenses up to $15K)
Free Consult
Accounting Cash and accrual Cash and Accrual Cash Accrual
Proprietary Software
Mobile App

Xendoo vs QuickBooks

Users might opt for QuickBooks over Xendoo due to its lower price point. However, QuickBooks also has more demanding eligibility criteria—you can only subscribe to its starter plan if your monthly revenue is under $10 thousand.

Xendoo also offers more flexibility than QuickBooks. You can choose whether your bookkeepers do your accounts through QuickBooks or Xero and you have access to more services including tax filing and financial advice.

Find out more in our QuickBooks review.

Xendoo vs Bench

While Xendoo relies on QuickBooks and Xero, Bench has its own proprietary software. If you need more flexibility, Bench has more control over customization options like filters and settings.

However, using Xendoo means you can continue with top accounting software after you’ve canceled your subscription with no disruptions.

Xendoo also has a more flexible pricing than Bench. The latter only has two plans which means you have less choice over which features you add.

Xendoo vs Pilot

Xendoo and Pilot are comparable in terms of services as both offer bookkeeping, tax filing, and CFO consultation. The most notable difference is that all Pilot’s prices start higher.

However, some users may prefer Pilot’s sliding scale pricing which tailors costs directly to revenue. With Xendoo’s tiered structure, you’ll experience jumps in costs as your business grows.

Verdict – Is Xendoo Worth It?

After an extensive Xendoo review, we found the financial service portal to be a worthwhile option. The combination of expert support, flexible pricing, and intuitive features make it a good fit for many companies.

While some competitors have lower pricing than Xendoo, they can’t match the platform on its range of software features and services. We think it’s ultimately great value for the cost while allowing businesses to scale and grow.

How We Test Accounting Software

Understanding how we conducted our Xendoo review could help you make a more informed decision about the right software for your needs:

  • Pricing – We consider the software’s range of pricing plans, their affordability, and the features they include. Afterward, we benchmark them against competitors to see how they compare.
  • Features – First, we see whether the platform has all the standard offerings or even any extras. Then we use demos and trials to see how they perform in different scenarios.
  • Ease of use – As we explore the tools, we see how intuitive they are and how efficiently we can use them. We note whether there are any lags, glitches, or inaccuracies.
  • Integrations – We check whether the software offers sync with all the tools its target market is likely to use.
  • Third-Party Reviews – To get an idea of the software’s long-term performance, we analyze hundreds of user reviews. We prioritize ones from the past year in case updates have affected the platform’s quality.

How to Choose the Best Accounting Software

There are many factors to consider when deciding on a platform. Here are the most important points to consider to ensure you’re happy with your choice:

  • Price – Whatever you choose should suit your budget and allow you to grow. You should look for flexible pricing with steady increases between the plans.
  • FeaturesGood accounting software has all the standard bookkeeping tools and services so you can streamline as many tasks as possible. The best ones update their offerings continuously so their users stay competitive.
  • Scalability – As you grow, you’ll need the ability to add features when you need them and at a cost that suits you. That’s why it’s essential to choose software that has a variety of tools across tiered plans with optional add-ons.
  • Ease of use – Before you commit, you can explore how-to guides and videos to see how simple the features look. Free trials can give you first-hand experience of the interface.
  • Integrations – Your ideal solution should sync with all your existing tools and popular ones you may use in the future. Most accounting tools should give you a choice of payroll, communication, and HRIS integrations at a minimum.
  • Customer supportResponsive, professional teams can help you overcome obstacles quickly. With financial portals, having great support is crucial as you’re relying on both their software and their staff to run your books.

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Rhiannon Stone

Rhiannon Stone is an experienced web content creator with over four years in the industry and graduated with an MA in English. Before she began working with Techopedia, she traveled the world teaching Business English where her students worked in sectors such as banking, manufacturing, and telecommunications. After teaching Rhiannon joined a publishing house where she started her writing career. Now, Rhiannon is based in Greece and specializes in writing in-depth reviews and thought-out comparison content within SaaS, HR, and accounting to help Techopedia readers make fully-informed choices.