Pionex Review 2024 – Fees, Features, Pros & Cons Revealed

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Our Verdict

Pionex is one of the top crypto exchanges with free built-in trading bots.

Pionex is one of the first crypto exchanges to offer several in-built trading bots for free, offering a great opportunity for beginners to automate trading, learn the market, and not miss any opportunities. The simple and fully-fledged platform offers liquidity, vast coin availability, and competitive fees of 0.05%.

With several earning and staking options, as well as crypto loans, it is overall a great way for beginners to get started and for professional traders to put their experience to good use. So, if you want to automate your trading and eliminate emotions from your investing strategy, Pionex is the way to go.

Pros

  • Demo trading on Bitcoin and Ethereum
  • More than a dozen free trading bots
  • Low fees on almost all crypto trading options

Cons

  • Limited fiat payment options
  • No phone support
  • Staking only available for ETH & USD

Pionex Home Page

If you want to trade cryptocurrencies and take part in their massive upside, then Pionex is an exchange worth looking at. This crypto trading platform, as we will see in our Pionex review, is perfect for both beginners and professionals, offering free access to a wide range of trading bots. This allows users to choose a strategy and capitalize on many lucrative market opportunities. 

Now, let’s take a look at all that this crypto exchange has to offer you so that you can make an informed decision!

What is Pionex?

Established in 2019, Pionex is a global cryptocurrency exchange handling more than half a billion dollars in daily trading volume. The centralized crypto exchange is registered in the British Virgin Islands and holds a virtual asset service provider license in Ireland and money services business licenses in the vast majority of US states.

With over a million registered users worldwide, Pionex has been gradually growing over the years. For liquidity, it utilizes top exchanges such as Binance but charges comparatively lower fees. It is particularly known for its wide variety of AI trading bots, offering an automated crypto trading environment. With as many as 16 free built-in Pionex trading bots, it allows users to execute different strategies without needing to monitor markets all the time.

The platform also offers high-yield strategies and stable returns through its institutional-level Structured Products and Wealth Management services. Moreover, during our Pionex review, we also found that Pionex has introduced a $10 million Brave Fund to help crypto and Web3 adoption by focusing on education, courses, and trading bots.

In short, Pionex is best for:

  • Cryptocurrency traders looking to trade automatically using bots.
  • Those who want different crypto-earning features.

Pionex at a Glance

Category Our Rating (out of 5) Comment
Number of coins 4 379
Trading fees 4.5 0.5% fee for buying spot Bitcoin
User experience 4 Clean, smooth, & clutter-free
Staking 3.5 ETH and USDT
Features 4 – High liquidity

– Low trading fees

– Mobile app support

– Advanced charting tools

– Over a dozen trading bots

– Risk management options

– Wide range of crypto support

Trustworthiness 4 Licensed, Good rating 
Customer service 4 FAQ, Email, Chatbot, Line, Twitter, Discord, Facebook, and Telegram

What Cryptocurrencies Can You Trade on Pionex?

One can trade a wide variety of crypto assets on Pionex, ranging from majors like Bitcoin and Ether to altcoins such as SEI, SOL, DYM, BNB, DOGE, SUI, and many more. Pionex’s altcoin options include a diverse category of cryptocurrencies, encompassing old, new, as well as trending coins.

Pionex Trading Interface

Overall, the platform has more than 379 coins available for its users to buy, sell, and trade. This is in line with other popular platforms such as Binance (375) and Bybit (411) while significantly exceeding what the likes of Coinbase (238), Kraken (233), and OKX (315) offer.

When it comes to trading pairs, there are 465 at Pionex, similar to Coinbase and OKX. BTC/USDT is the most traded pair on Pionex by far, accounting for over 41% of all its trading volume, followed by ETH/USDT at 36.7%.

As for the trading market, Pionex supports both spot and futures trading; the latter covers perpetual contracts and leveraged products. 

Pionex Spot & Futures Trading Fees

Pionex offers competitive fees for an efficient trading experience. The crypto trading platform has implemented the following maker and taker fee structure as per industry standards:

  • For spot market – Maker: 0.05%, Taker: 0.05%
  • For leveraged trading – Maker: 0.1%, Taker: 0.1%
  • For futures market – Maker: 0.02%, Taker: 0.05%

Moreover, Pionex has a tiered VIP fee rate for high-volume traders, which comes with favorable transaction fee rates. The VIP level is based on the rolling 30-day cumulative trading volume and is automatically updated daily.

The fee Pionex charges is also much lower than that of market leader Binance, especially for regular users. Binance charges 0.1% in both maker and taker fees, and even if one uses its native token, BNB, to pay the fees to benefit from its 25% off scheme, it’ll cost them 0.075%.

Pionex New VIP Standard Rates

For deposits, Pionex charges no fees. However, you have to pay the network fee, which depends on the blockchain you are using. When it comes to the withdrawal fee, it is fixed and varies based on the coin you are cashing out from the platform and its respective blockchain. 

Pionex Features

Now, in this Pionex review, we will take a look at its most prominent features to help you decide whether Pionex is an ideal cryptocurrency trading platform for you: 

Spot and Futures

At Pionex, you can trade both spot and futures. Spot trading allows you to buy and sell coins with stablecoins or other cryptos at the current market price. Meanwhile, futures trading involves betting on the future price of the underlying asset. For those interested, Pionex also offers perpetual futures contracts for various coins.

Trading Bots

Pionex has a total of 16 automated trading bots and charges no fees for using them. Hence, you don’t have to pay any Pionex trading bot fees to use them. Through these bots, you can trade automatically without having to supervise the market round-the-clock. 

Pionex Trading Bots Section

Grid Trading robots are Pionex’s most well-known quantitative trading bot, a key feature for those interested in learning how to use Pionex trading bot effectively, with other options being DCA, infinity and leveraged grid bot, rebalancing, arbitrage, etc. 

Moreover, on Pionex, users have the flexibility to choose from pre-set strategies or customize the bots according to their own strategy and goal. It also offers Perpetual Futures and Futures bots, allowing for convenient trading of derivative products.

Users can also copy successful Pionex traders. This service has a historical performance of 42.13% APR and is already used by 12,699 users.

ETH and USDT Staking

Staking services are available for both ETH and USDT on Pionex. By staking your ETH, you can earn income from liquid staking solutions Lido/Curve. Similarly, you can also stake USDT and earn income on Pionex. 

Earn Options

Pionex has several options for its users to choose from when it comes to growing their crypto fortune. For instance, its Structured Products enable you to invest In both standard and customized crypto derivatives and earn USD and BTC-based returns. 

Meanwhile, Pionex’s Dual Investment option enables users to earn high returns while waiting to buy low and sell high. Then, there is its Professional Fund Management, which features tailored strategies and consistent returns. It also has a Lotto product that offers a high reward, low-risk investment product where you bet on whether the price will go up or down.

The platform also caters to institutions, miners, fund managers, and family offices and offers them a professional team of traders, structured loans with adjustable interest rates and no margin calls, an AI-powered investment advisor, and flexible OTC trading.

AI-driven PionexGPT

PionexGPT Interface

Currently in the Beta stage, the AI-powered PionexGPT, as the name suggests, utilizes OpenAI’s GPT to create Pine Script code for the strategies that you describe. The strategy can be backtested and optimized on TradingView and automated using the signal bot.

Crypto Loan

You can borrow digital assets on Pionex at a low interest rate through its Structured Loan product. This product can be used to diversify your portfolio, increase buying power, or hedge risks. It allows you to borrow 60% to 80% of your collateral value and choose among different loan terms and interest rates. 

Moreover, the platform has a built-in protected mechanism for a price drop. This means there are no margin calls, which dramatically reduces liquidity risk. You can simply repay your loan at any time without incurring any fine.

Pionex Trading Bots Reviewed

In our Pionex trading bots review, we discovered that Pionex’s trading bots are what sets it apart from other crypto trading platforms. After all, as a Pionex user, you don’t have to keep your eyes glued to your computer screens. Instead, you can choose among the 16 built-in free Pionex crypto trading bots to trade, which are:

  • Grid Trading Bot
  • Leveraged Grid Bot
  • DCA Bot
  • Rebalancing Bot
  • Arbitrage Bot
  • Smart Trade Bot
  • TWAP Bot
  • Margin Grid Bot
  • Infinity Grid Bot
  • Trailing sell Bot
  • Spot Futures Arbitrage Bot
  • Signal Bot
  • Reverse Grid Bot
  • Trailing Buy Bot
  • Bitcoin and Ethereum Moon Bot
  • Leveraged Reverse Grid Bot

All of these bots utilize different trading strategies to help you take advantage of the dynamic market conditions. So, in this Pionex crypto trading bot review, we will look at some of the most important ones:

  • Grid trading bot: While conducting the grid trading bot review from the available option on Pionex, we found that this bot follows the classic trading strategy of buying low and selling high. Instead of getting cold feet and missing the move, the bot will apply the tactic precisely all the time without an error, allowing you to take advantage of market fluctuations.
  • DCA bot: This is a dollar-cost averaging bot that systematically invests equal amounts of your funds at regular intervals, no matter the price of the coin at the time. Pionex allows you to choose any of the following time intervals: ten minutes, one hour, one day, one week, and one month.
  • Rebalancing bot: If you are interested in many coins, then this bot is for you. Make an index of those coins, and the bot automatically rebalances the portfolio.
  • Arbitrage bot: This bot, often regarded as the best Pionex trading bot, capitalizes on the difference between the price of a coin in the spot market and the futures market. By doing so, it targets a high APR at a low risk.
  • Bitcoin and Ethereum Moon bot: This option offers the benefit of diversifying your risk and holding a spot position for the long term. It utilizes grid trading bot technology, where AI recommends parameter settings based on historical data, showcasing impressive Pionex trading bot results. When the price fluctuates within that range, it continuously earns grid profit.

Mobile App

Pionex has a mobile app for Android as well as iOS devices, with both apps having a high rating and a high number of downloads. On the App Store, it has a 4+ rating and is compatible with iOS 13.0 or later, whereas on Google Play, the app has a 4.4 rating and over a million downloads. 

It prioritizes its mobile experiences and makes new updates available on mobile apps first before having them live on the web-based app.

Pionex Mobile App InterfaceThe app’s design is both simple and intuitive, ensuring beginners would have no problem using it. Hence, they can enjoy all the activities on the app, allowing them to trade currencies securely and automatically.

Staking on Pionex

Pionex Staking Interface

Pionex’s staking program enables users to invest in crypto assets with zero leverage on the Curve or Lido platform. It is a pretty simple investment option where you lock up your ETH tokens and earn income for an unspecified fee.

The way it works is that the ETH you choose to stake will be pledged at the liquid staking program of Lido protocol or stETH AMM pool of Curve protocol.

There are four time periods to choose from — flexible, 30 days, 90 days, and 180 days with each option offering varying rates of interest at 2.47%, 2.70%, 2.92%, and 3.37%, respectively. 

Pionex Payment Methods

Pionex is a crypto-to-crypto exchange platform where users can deposit their coins to start trading. Minimum deposit requirements for cryptocurrencies vary by coin but are generally quite low.

The platform supports fiat currency deposits, which makes trading extremely convenient for crypto traders. The payment methods supported at Pionex include the popular options — Visa, Mastercard, GPay, and Apple Pay. Hence, the majority of users worldwide won’t have any issues funding their accounts.

Pionex also supports bank transfers for three fiat currencies ( EUR, GBP, and BRL) via Pionex UAB, AlchemyPay, and Sepa/Sepa Instant. Other ways to fund your Pionex account are Banxa, Advcash, and Simplex.

Withdrawal Times 

To make withdrawals, you have to get yourself verified first, and depending on your level, you’ll be able to withdraw a certain amount. Here are the rules:

  • KYC LV.0:0 USDT
  • KYC LV.1:20,000 USDT
  • KYC LV.2:1,000,000 USDT

As for the fees and time, it depends on your chosen coin and its network. Moreover, if you’re withdrawing a huge amount, it’ll need a manual review, which can further extend your time.

Meanwhile, on Pionex Lite, a product that supports U.S. dollar purchases of Bitcoin and Ethereum, you can expect to receive the withdrawal within 1-5 working days. 

Pionex Customer Support

When it comes to customer support, Pionex can be reached via email, or you can access live chat to contact the customer service staff. Its operating hours are Monday to Sunday, from 8:00 AM to 9:30 PM.

There is also a FAQ section to help you with your regular issues. The exchange can further be accessed via social media, which includes Line, Twitter, Discord, Facebook, and Telegram.

One thing the platform doesn’t offer in terms of customer support is a phone number, which, while in contradiction with the legacy system, is the norm in the crypto sector. 

During our assessment of customer satisfaction for this Pionex review, Trustpilot showed that Pionex has a pretty average rating of 3.3. While it seems low, it is higher than several leading crypto platforms like Binance and Coinbase, which have a meager rating of 2.1 and 1.5, respectively. 

Is Pionex Safe? Licensing & Security

Pionex is authorized as a Money Services Business (MSB) under the US Financial Crimes Enforcement Network (FinCEN), affirming its status as a legitimate and trusted platform. The MSB license allows the exchange to legally offer its crypto exchange services in 48 states and territories. 

For security, the platform adopts several measures, such as two-factor authentication (2FA), know-your-customer (KYC) identity verification, and Google Authenticator compatibility. The platform also utilizes firewalls, data encryption, physical access controls to data centers, and information access authorization for user privacy.

It claims to have a 100% cryptocurrency storage reserve, with its Merkle Tree regularly updated on the official website. This means users can view the details of their assets at any time. Moreover, the platform utilizes top exchanges like Binance and Huobi for its liquidity, which further adds to its security mix.

Where Could Pionex Improve?

While the platform has several benefits, as we noted through this Pionex bot review, there are a few things the exchange can improve:

  • Supporting more fiat deposit and withdrawal options would greatly benefit users, especially when there is a lack of such alternatives in the market.
  • Customer service can be further improved with phone support and 24/7 availability. 

Our Methodology

We are committed to helping our users by providing them with accurate insights that they can trust and rely on to make informed decisions when dealing with crypto assets. For our crypto exchange reviews, our team of professionals evaluates the platform and its various products and services with an unbiased approach. 

For trading bot reviews, we make sure that they really work in the real world and are actually profitable. We further make sure that our reviews are research-oriented and up-to-date so that crypto enthusiasts have the most relevant information, ensuring the best experience. 

Conclusion

The crypto trading platform Pionex stands apart in the sea of crypto exchanges for its wide range of trading bots. A total of 16 bots are available for Pionex users to take advantage of crypto’s best feature — volatility. All these bots utilize different strategies to capitalize on different market conditions, which makes it a great platform for those who don’t want to miss any significant moves and utilize crypto’s 24/7 active market.

With a wide variety of crypto options, Pionex enables its users to diversify their crypto portfolio while a suite of earning opportunities makes it possible to increase their crypto fortune. On top of it, there are copying features, crypto loans, AI-driven PionexGPT, and leverage trading that keeps users engaged. So, if you want to participate in the crazy ride of crypto, then make sure to sign up with Pionex and enjoy the new user bonus!

FAQs

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Gaurav Roy
Editor
Gaurav Roy
Editor

Gaurav is a seasoned content specialist and researcher with over 5 years of remote work experience, engaging with clients across the US, UK, Australia, Israel, Germany, Netherlands, Canada, India, New Zealand, Singapore, and more. His expertise spans email outreach, in-depth research, and versatile content creation. He boasts over 600 research projects completed with AskWonder and has successfully led a team of research analysts for two years. He has a diverse portfolio, having supported companies like Casino Tops Online, Sweep Stakes Casino, PayGamble, Odds Scanner US, and Sambafoot UK, demonstrating his proficiency in the iGaming sector. He has contributed as a…