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An Enterprise Collaboration System (ECS) is an information system used to facilitate efficient sharing of documents and knowledge between teams and individuals in an enterprise. ECS tools include the Internet, groupware, various forms of software and hardware and internal and external networks. ECS functions optimally in a collaborative working environment (CWE).
ECS solutions include a variety of enterprise communication tools, including email, video conferencing, project management software and collaborative software. ECS has facilitated the creation of the modern “e-professional” by enabling achieved goals of project teams, workgroups and participants. ECS allows team members to work from different physical locations, divisions, departments or remote areas.