Device Relationship Management (DRM)
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Techopedia Explains Device Relationship Management (DRM)
DRM allows an organization to monitor and schedule maintenance for all of its devices. This includes everything from printers to data storage systems and IT infrastructure. DRM goes beyond preventative maintenance by giving organizations in-depth usage statistics, diagnostics and so on. DRM can be integrated into other enterprise applications, such as enterprise customer relationship management (CRM), to schedule maintenance on customer devices and monitor performance.Advertisement
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