Cisco CloudCenter: Get the Hybrid IT Advantage

Device Relationship Management (DRM)

Definition - What does Device Relationship Management (DRM) mean?

Device relationship management (DRM) refers to the monitoring and maintenance of complex equipment over the Internet. DRM capabilities are usually part of a larger enterprise-class remote monitoring and management (RMM) application. DRM is designed to interact with devices that have microprocessors and/or onboard software that monitors status. If a device doesn’t have the required software or hardware, it can be installed to bring the device into the overall system.

Techopedia explains Device Relationship Management (DRM)

DRM allows an organization to monitor and schedule maintenance for all of its devices. This includes everything from printers to data storage systems and IT infrastructure. DRM goes beyond preventative maintenance by giving organizations in-depth usage statistics, diagnostics and so on. DRM can be integrated into other enterprise applications, such as enterprise customer relationship management (CRM), to schedule maintenance on customer devices and monitor performance.
Share this:

Connect with us

Email Newsletter

Join thousands of others with our weekly newsletter

The 4th Era of IT Infrastructure: Superconverged Systems
The 4th Era of IT Infrastructure: Superconverged Systems:
Learn the benefits and limitations of the 3 generations of IT infrastructure – siloed, converged and hyperconverged – and discover how the 4th...
Approaches and Benefits of Network Virtualization
Approaches and Benefits of Network Virtualization:
Businesses today aspire to achieve a software-defined datacenter (SDDC) to enhance business agility and reduce operational complexity. However, the...
Free E-Book: Public Cloud Guide
Free E-Book: Public Cloud Guide:
This white paper is for leaders of Operations, Engineering, or Infrastructure teams who are creating or executing an IT roadmap.
Free Tool: Virtual Health Monitor
Free Tool: Virtual Health Monitor:
Virtual Health Monitor is a free virtualization monitoring and reporting tool for VMware, Hyper-V, RHEV, and XenServer environments.
Free 30 Day Trial – Turbonomic
Free 30 Day Trial – Turbonomic:
Turbonomic delivers an autonomic platform where virtual and cloud environments self-manage in real-time to assure application performance.