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Enterprise Message Exchange (EMX) is a multichannel messaging platform designed for large organizations. EMX facilitates the deployment of multiple message services while simplifying and streamlining different user requirements.
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Techopedia Explains Enterprise Message Exchange
EMX provides integrated and tailored communication solutions for all aspects of enterprise communications, including:
- Security via two-factor authentication (TFA)
- Location-based service automation for improved user satisfaction and reduced vulnerabilities
- Real-time, interactive and automated technical support; social media screening and audits
- Voice messaging and Short Message Service (SMS) controlled through batch management tools
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