Enterprise Message Exchange

What Does Enterprise Message Exchange Mean?

Enterprise Message Exchange (EMX) is a multichannel messaging platform designed for large organizations. EMX facilitates the deployment of multiple message services while simplifying and streamlining different user requirements.

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Techopedia Explains Enterprise Message Exchange

EMX provides integrated and tailored communication solutions for all aspects of enterprise communications, including:

  • Security via two-factor authentication (TFA)
  • Location-based service automation for improved user satisfaction and reduced vulnerabilities
  • Real-time, interactive and automated technical support; social media screening and audits
  • Voice messaging and Short Message Service (SMS) controlled through batch management tools
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Margaret Rouse
Technology Expert

Margaret is an award-winning technical writer and teacher known for her ability to explain complex technical subjects to a non-technical business audience. Over the past twenty years, her IT definitions have been published by Que in an encyclopedia of technology terms and cited in articles by the New York Times, Time Magazine, USA Today, ZDNet, PC Magazine, and Discovery Magazine. She joined Techopedia in 2011. Margaret's idea of a fun day is helping IT and business professionals learn to speak each other’s highly specialized languages.