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Enterprise Message Exchange (EMX)

Definition - What does Enterprise Message Exchange (EMX) mean?

Enterprise Message Exchange (EMX) is a multichannel messaging platform designed for large organizations. EMX facilitates the deployment of multiple message services while simplifying and streamlining different user requirements.

Techopedia explains Enterprise Message Exchange (EMX)

EMX provides integrated and tailored communication solutions for all aspects of enterprise communications, including:

  • Security via two-factor authentication (TFA)
  • Location-based service automation for improved user satisfaction and reduced vulnerabilities
  • Real-time, interactive and automated technical support; social media screening and audits
  • Voice messaging and Short Message Service (SMS) controlled through batch management tools

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