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Enterprise knowledge management (EKM) is a fairly broad term in IT that refers to any solutions or systems that deal with organizing data into structures that build knowledge within a business. Another way to say this is that knowledge management solutions create business knowledge out of existing assets.
Nonprofits and businesses often create knowledge management departments or structures that help to oversee business processes and to order intangibles such as data assets. This fits into a bigger picture of enterprise resource planning and business intelligence, where many different kinds of software assist human decision-makers in making the most informed decisions based on a large field of existing data.
One of the best ways to think about knowledge management is with relatively simple cognitive models that show how these kinds of tools often work. For example, one kind of knowledge management resource promotes lessons learned, where data from past experiences is put together to show viewers a birds-eye view of what has happened and what it means for the business. Businesses can evaluate past department performance, the completion of past contracts, the creation of past products or services, or any other kind of past experience to really look at a detailed portrait of what has been done and to learn from it. In fact, some refer to aspects of enterprise knowledge management as organizational learning.