A self-describing message contains the data and metadata describing the format and meaning of a message. They usually contain all the data needed to understand the message, and all the information necessary to complete a task. Self-describing messages help in reducing the amount of coupling between components throughout the system, and in...
IT service management (ITSM) is the process of aligning enterprise IT services with business and a primary focus on the delivery of best services to end user.
IT service management deals with how IT resources and business practices in together, are delivered in such a way that the end-user experience the most desired result from the accessed IT resource, application, business process or an entire solution stack.
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