IT MOOSE management is a management viewpoint coined by Forrester Research to refer to the expenses necessary to keep an IT organization running. MOOSE stands for maintain and operate the organization, systems and equipment. IT MOOSE management refers to managing the costs associated with maintaining and operating the organization along with all of its equipment and different systems.
To ensure that an IT organization operates smoothly and well within budget, IT MOOSE management must be done correctly. IT MOOSE management is most efficient when CIOs: Adopt Control Objectives for Information and Related Technology (COBIT) or Information Technology Infrastructure Libraries (ITIL) standards for setting a common ground for operational processes like problem resolution, change management, delivery of service, and resolution of customer problems and inquiries. Monitor the operational and systems performance of existing systems and management methods. By ensuring that systems are working properly, there is little down time, and everything is properly managed (time, resources and people), MOOSE costs can be trimmed down. Consider server virtualization, consolidation and automation. Oftentimes dedicated servers are working under very minimal load. Through consolidation and virtualization, server demand can be optimized, which in turn cuts down hardware, software, maintenance and personnel costs. Collect data and metrics on application usage and performance to determine which ones should be kept and which are too expensive to maintain and should just be cut. Use current generation service-desk tools and software. Older and proprietary tools might be too archaic and expensive to maintain. They might also be less scalable and difficult to incorporate with new processes.