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Retrosourcing is changing back from outsourced operations to in-house operations.
Retrosourcing is usually the result of contract expiration or termination. However, the process often involves a reinstatement of technology and business principles and possibly re-hiring personnel formerly utilized when the operation was done in-house.
Having a plan for retrosourcing is especially important when an organization is first involved with outsourcing. This is recognition of the possibility that the outsourcing relationship may falter. The involved remediation steps cost time, money and resources.
Jerry E. Durant, founder of the International Institute for Outsource Management, lists seven stages for retrosourcing in a 2008 white paper entitled "Retrosourcing – A Safety Net for Outsourcing Engagements." These are summarized and paraphrased below:
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