Marketing Automation

What Does Marketing Automation Mean?

Marketing automation is the use of software and Web-based services to execute, manage and automate marketing tasks and processes. It replaces manual and repetitive marketing processes with purpose-built software and applications geared toward performance. For example, many businesses use CRM systems for marketing automation.

Techopedia Explains Marketing Automation

Designed to automate historically manual Internet marketing processes, marketing automation is based on a marketing software engine integrated with marketing logic and components.

Marketing automation is often implemented to manage Web-based marketing processes that are performed on an Internet channel, such as a company website or social media network. Marketing automation allows organizations to review traffic statistics, evaluate customer data, measure conversions, interact with customers and provide marketing content based on these factors.

Key marketing automation software functions include:

• Marketing intelligence
• Workflow management
• Web-based archive and real-time traffic analysis
• Lead management, scoring and nurturing
• Marketing campaign creation and monitoring
• Built-in or integrated CRM software
• Landing page development/management
• Blogging
• Data orchestration