Definition - What does Marketing Automation mean?
Marketing automation is the use of software and Web-based services to execute, manage and automate marketing tasks and processes. It replaces manual and repetitive marketing processes with purpose-built software and applications geared toward performance.
Techopedia explains Marketing Automation
Marketing automation is often implemented to manage Web-based marketing processes that are performed on an Internet channel, such as a company website or social media network. Marketing automation allows organizations to review traffic statistics, evaluate customer data, measure conversions, interact with customers and provide marketing content based on these factors.
Key marketing automation software functions include:
- Marketing intelligence
- Workflow management
- Web-based archive and real-time traffic analysis
- Lead management, scoring and nurturing
- Marketing campaign creation and monitoring
- Built-in or integrated CRM
- Landing page development/management
- Data orchestration
Top 6 Trends in Customer Relationship Management (CRM)
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