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A managed service provider (MSP) platform is a computing framework designed to offer network-based services, devices and applications to residences, enterprises or to other service providers.
An MSP platform lets an IT consultant, an organization or a value-added reseller (VAR) to remotely track firewalls, servers, active directory servers, exchange servers, switches or routers from a centralized location.
Managed service providers feature various services, including security, alerts, patch management, data backup and recovery for many different client devices, such as servers, notebooks, desktops, storage systems, applications and networks. The implementation of an efficient MSP platform helps to offload the usual infrastructure administration. This lets businesses concentrate solely on running the business, with fewer distractions due to IT issues.
Some benefits businesses can leverage from using a managed service provider platform include: