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Contextual collaboration software is a type of software that facilitates group collaboration through a variety of interactive applications in a single interface. Such resources create a sense that remotely located collaborators are "working in the same room."
Contextual collaboration involves a high degree of presence technology, or tools that facilitate user interaction.
Common contextual collaboration elements include resources that function like standard instant messaging (IM) systems, where users can collaborate on shared goals through real-time chat. Some contextual collaboration tools have additional information, like scheduled chat times or notes from earlier meetings. Digital video is a key contextual collaboration resource.
Sharing, or joint access to relevant project files and data, is another major element of contextual collaboration. When a group can review resources collaboratively, joint decisions are made more easily.
Contextual collaboration accommodates file sharing and joint viewing, which allows group members to access the same information and operate from the same knowledge base, meaning that group members have the ability to easily refer to these resources through real-time communications.