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Within the broader category of business analysis, business systems analysts will often build on existing systems to make them more effective.
In a sense, these professionals look at IT systems from the perspective of their users, including front line workers and management. The business systems analysts are in some ways an 'advocate’ for the last technically proficient employees of a company who need to able to take advantage of an optimal IT architecture.
A lot of the business systems analyst’s job will be explicitly technical. These professionals will look at metrics and results from the use of IT systems to see if they are acceptable from a corporate standpoint. They will talk to management and attend meetings to stay in the loop about how IT systems are being used. They also may do testing of systems for optimization or consider the addition of hardware and software to help systems work better.
A business systems analyst may also look at a common intranet or internal interface that employees use to report to management or to track various business processes. Business systems analysts are likely to have a bachelor’s degree or higher in technical fields such as computer science, information systems or network administration. Business-related degrees can also be useful for this type of job.
Companies also have their own particular qualifications for business systems analysts according to their size and what they need these professionals to observe and handle vis a vis the company's IT architecture.