Margaret Rouse is an award-winning technical writer and teacher known for her ability to explain complex technical subjects simply to a non-technical, business audience. Over…
Artificial intelligence (AI), also known as machine intelligence, is a branch of computer science that focuses on building and managing technology that can learn to autonomously make decisions and carry out actions on behalf of a human being.
AI is not a single technology. Instead, it is an umbrella term that includes any type of software or hardware component that supports machine learning, expert systems, generative AI and certain types of robotics.
Today’s AI predominantly operates on conventional CMOS-based hardware and incorporates a blend of traditional algorithms and data-driven machine learning models.
As the technology has become more embedded in everyday applications, however, there’s been growing interest in neuromorphic engineering, an area of research that seeks to emulate the human brain’s architecture through the design of specialized hardware and algorithms optimized for low power consumption and real-time processing.
AI is currently being applied to a range of functions both in the lab and in commercial/consumer settings, including the following technologies:
While AI often invokes images of the sentient computer overlord of science fiction, the current reality is far different. In the real world, AI systems are specialized tools designed to perform specific tasks, such as image recognition, language translation, or data analysis. These systems lack consciousness, emotions, and self-awareness. Instead, they operate based on algorithms and patterns learned from data, and their capabilities are bounded by their programming and training.
AI is often spoken about in terms of being either weak or strong. Today, most business applications of AI are machine-learning applications of weak AI.
AI initiatives are also talked about in terms of their belonging to one of four categories:
A good way to visualize these distinctions is to imagine AI as a professional poker player. A reactive player bases all decisions on the current hand in play, while a limited memory player will consider their own and other player’s past decisions.
A Theory of Mind player factors in other player’s behavioral cues and finally, a self-aware professional AI player stops to consider if playing poker to make a living is really the best use of their time and effort.
Machine Learning (ML) is a subset of AI that focuses on building models that allow computers to learn from data. Instead of being explicitly programmed to perform a task, ML models use data to make predictions or decisions.
Essentially, all ML is AI, but not all AI uses ML techniques. For example, rule-based expert systems and symbolic AI fall under the AI umbrella but don’t necessarily involve learning from data in the way ML does.
Artificial intelligence can be allowed to replace a whole system, making all decisions end-to-end, or it can be used to enhance a specific process. A standard warehouse management system, for example, can show the current levels of various products, while an intelligent one could identify shortages, analyze the cause and its effect on the overall supply chain and even take steps to correct it.
The demand for faster, more energy-efficient information processing is growing exponentially as AI becomes more prevalent in business applications. Conventional digital processing hardware cannot keep up with this demand. That is why researchers are taking inspiration from the brain and considering alternative architectures in which networks of artificial neurons and synapses process information with high speed and adaptive learning capabilities in an energy-efficient, scalable manner.
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Margaret Rouse is an award-winning technical writer and teacher known for her ability to explain complex technical subjects to a non-technical, business audience. Over the past twenty years her explanations have appeared on TechTarget websites and she's been cited as an authority in articles by the New York Times, Time Magazine, USA Today, ZDNet, PC Magazine and Discovery Magazine.Margaret's idea of a fun day is helping IT and business professionals learn to speak each other’s highly specialized languages. If you have a suggestion for a new definition or how to improve a technical explanation, please email Margaret or contact her…
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