ELIZA Effect

What Does ELIZA Effect Mean?

The “ELIZA effect” is a term used to discuss progressive artificial intelligence. It is the idea that people may falsely attach meanings of symbols or words that they ascribe to artificial intelligence in technologies.

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Techopedia Explains ELIZA Effect

Many attribute the term “ELIZA effect” to the ELIZA program written by Joseph Weizenbaum in the mid-1960s. ELIZA was one of the first examples of “chatterbot” technologies that came close to passing a Turing test – that is, to fooling human users into thinking that a text response was sent by a human, not a computer. Many chatterbots work by taking in user phrases and spitting them back in forms that look intelligent. In the case of ELIZA, Weizenbaum used the concept of a “Rogerian psychotherapist” to provide text responses: for instance, to a user input “My mother hates me,” the program might return: “Why do you believe your mother hates you?”

The results of these programs can seem startlingly intelligent, and were especially impressive for the time, when humans were first engineering AI systems.

The ELIZA effect can be useful in building “mock AI-complete” systems, but can also mislead or confuse users. The idea may be useful in evaluating modern AI systems such as Siri, Cortana and Alexa.

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Margaret Rouse

Margaret Rouse is an award-winning technical writer and teacher known for her ability to explain complex technical subjects to a non-technical, business audience. Over the past twenty years her explanations have appeared on TechTarget websites and she's been cited as an authority in articles by the New York Times, Time Magazine, USA Today, ZDNet, PC Magazine and Discovery Magazine.Margaret's idea of a fun day is helping IT and business professionals learn to speak each other’s highly specialized languages. If you have a suggestion for a new definition or how to improve a technical explanation, please email Margaret or contact her…