Firmware Over-The-Air (FOTA)

Traditionally, the consumer was responsible for updating mobile device firmware via a device-specific service facility or PC download. These inconvenient methods often resulted in inconsistent firmware upgrades and other issues. FOTA allows manufacturers to provide efficient and timely firmware updates for handsets, which increases customer satisfaction and reduces technical support requirements.

FOTA facilitates the following:

• Allows manufacturers to repair bugs in new units
• Allows manufacturers to remotely install new software updates, features and services - even after a device has been purchased.

Firmware update announcements may be located in a manufacturer's website support location, technology forums or blog posts. Information ranges from specific model upgrades to detailed steps for user implementation.

Consumers verify FOTA capability via mobile device settings. FOTA updates are usually accessible via the device menu under phone/device management or software/firmware update.