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A virtual IT service provider provides remote IT services, including network system monitoring, system malfunction/abnormality reporting, security, data backups, software updates and remote system management.
Techopedia Explains Virtual IT Service Provider
A virtual IT service provider provides limited IT services and serves as a supplemental resource for on-site IT personnel. Additionally, virtual IT service providers have the ability to remotely alert on-site IT personnel about issues, including imminent or potential system failures.
Organizations that are not related to IT are encouraged to partner with a certified IT organization for design and planning services, as well as certified IT training for designated personnel.
