Service Delivery Platform

What Does Service Delivery Platform Mean?

A service delivery platform (SDP) is a platform that provides a structure for service delivery, including controls for service sessions and protocols for service use. This term is common within the telecommunications industry. It can be vital for services that have to bridge multiple platforms or technologies. However, a service delivery platform tends to be designed for a particular delivery in a single telecommunications format.


Techopedia Explains Service Delivery Platform

Some industry professionals offer slightly different definitions of this term. Some describe a service delivery platform as an IT environment that helps to accommodate different kinds of service creation and delivery, such as those that involve collaboration or use more than one type of network. Common elements of a service delivery platform include service creation tools, service orchestration resources and execution strategy resources. Within the telecommunications industry, companies use service delivery platforms for services like messaging services, VoIP services and other kinds of telecommunication services. Yet another definition of a service delivery platform is that SDPs can be designed for the management and sale of services between various companies that may supply different elements of a service.


Related Terms

Margaret Rouse

Margaret is an award-winning technical writer and teacher known for her ability to explain complex technical subjects to a non-technical business audience. Over the past twenty years, her IT definitions have been published by Que in an encyclopedia of technology terms and cited in articles by the New York Times, Time Magazine, USA Today, ZDNet, PC Magazine, and Discovery Magazine. She joined Techopedia in 2011. Margaret's idea of a fun day is helping IT and business professionals learn to speak each other’s highly specialized languages.