Definition - What does Infrastructure Software mean?
Infrastructure software is a type of enterprise software or program specifically designed to help business organizations perform basic tasks such as workforce support, business transactions and internal services and processes. The most common examples of infrastructure software are database programs, email and other communication software and security applications.
Infrastructure software is also known as integration software or middleware.
Infrastructure software is used to ensure that people and systems within an organization can connect and do their jobs properly and ensure the efficient execution of business processes, share information, as well as manage touch points with suppliers and customers. This type of software is not necessarily marketing related or used for business transactions such as selling products and services, but is more operations related, ensuring that business applications and processes can keep running effectively.
Infrastructure software can be configured to automatically alert users about best practices and relevant discoveries based on their current activities and job position. Expert systems and knowledge systems fall under this category.