Definition - What does Availability Management mean?
Availability management refers to the process of organizing IT assets in a manner that ensures continued access to those assets by all the people who require them. In practice, availability management is the art of meeting a company's needs in a cost-effective way. This involves managing users' expectations almost as much as the technology.
Techopedia explains Availability Management
Availability management is made up of several steps, including:
- Analyzing and defining IT requirements
- Planning and implementing procedures to improve IT infrastructure and resource sharing
- Measuring the results, such as wait times following requests, and making adjustments