Counter-Googling

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What Does Counter-Googling Mean?

Counter-Googling is a marketing tactic whereby companies run an Internet search on potential customers in order to provide a personalized service or unique pitch. The company can mine the public data to learn a customer’s interests and then incorporate those into the service or sales pitch. Counter-Googling refers to companies that Google customers in the same manner as customers usually Google a company before they commit to a product or service.

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Techopedia Explains Counter-Googling

Counter-Googling can be very useful to companies seeking to offer personalized service in order to win a customer’s business for the long term. For example, if a company discovers some of its big clients are following various environmental causes through social media, the marketing department may pitch to these clients in a way that focuses on the company’s environmental record or charitable giving to environmental causes. Counter-Googling can be time intensive for a company, but the information it yields about clients can be very valuable.

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Margaret Rouse
Technology Expert
Margaret Rouse
Technology Expert

Margaret is an award-winning technical writer and teacher known for her ability to explain complex technical subjects to a non-technical business audience. Over the past twenty years, her IT definitions have been published by Que in an encyclopedia of technology terms and cited in articles by the New York Times, Time Magazine, USA Today, ZDNet, PC Magazine, and Discovery Magazine. She joined Techopedia in 2011. Margaret's idea of a fun day is helping IT and business professionals learn to speak each other’s highly specialized languages.