[WEBINAR] The New Normal: Dealing with the Reality of an Unsecure World


Definition - What does PEBCAK Error mean?

A PEBCAK Error is a derogatory term used by support and technical staffers to describe an end user that is having problems using an application on their workstation or the workstation itself. The term itself is an acronym standing for "Problem Exists Between Chair and Keyboard" and insiduates that the end user in question is the source of the problem.

Techopedia explains PEBCAK Error

The term is usually used when the issue being addressed is a basic user error. For example, where the user has the CAPS LOCK key pressed down used during password entry.

A PEBCAK Error can be used in a lighthearted way to explain what the issue was when an end user just can't get something right. It can also be used to taunt technical staffers who make a error. Being a derogatory term, it should not be used outside of the support department, and not referenced in trouble tickets. Keep it an inside joke among yourselves.

Techopedia Deals

Connect with us

Techopedia on Linkedin
Techopedia on Linkedin
"Techopedia" on Twitter

Sign up for Techopedia's Free Newsletter!

Email Newsletter

Join thousands of others with our weekly newsletter

Free Whitepaper: The Path to Hybrid Cloud
Free Whitepaper: The Path to Hybrid Cloud:
The Path to Hybrid Cloud: Intelligent Bursting To Amazon Web Services & Microsoft Azure
Free E-Book: Public Cloud Guide
Free E-Book: Public Cloud Guide:
This white paper is for leaders of Operations, Engineering, or Infrastructure teams who are creating or executing an IT roadmap.
Free Tool: Virtual Health Monitor
Free Tool: Virtual Health Monitor:
Virtual Health Monitor is a free virtualization monitoring and reporting tool for VMware, Hyper-V, RHEV, and XenServer environments.
Free 30 Day Trial – Turbonomic
Free 30 Day Trial – Turbonomic:
Turbonomic delivers an autonomic platform where virtual and cloud environments self-manage in real-time to assure application performance.