Service Life Cycle Management (SLM)
Definition - What does Service Life Cycle Management (SLM) mean?
Techopedia explains Service Life Cycle Management (SLM)
Service management software used in SLM lets manufacturers plan their service resources. It also helps them to efficiently handle responsibilities, partners and costs of offered services. These solutions also empower staff by making additional actionable data promptly available, both in the office and in the field.
SLM includes the following vital elements:
- Workforce administration
- Components planning and forecasting
- Enterprise asset management
- Reverse logistics
- Knowledge administration
- Contract management
- Returns and repair management