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Business process management software (BPMS) is a type of application that is aimed at streamlining business processes and workflows in order for them to become more efficient and adapt to ever-changing environments. This allows companies to manage entire process life cycles by defining and maintaining best practices in their processes. As such, BPMS is a valuable tool for developing and improving business processes as it can store all the data and publish them online, giving companies enterprise-wide access to it.
Commercial business process management software tends to center on the automation of business processes, essentially moving them from manual pen-and-paper endeavors to effortless automated transactions. BPMS tracks how business information is used and then maps the relevant business process. It also ensures that transactions are done accordingly. This effectively shows where data and process bottlenecks occur and highlights various deficiencies in business processes, including areas where resources are wasted, allowing managers streamline and optimize those processes.
There are three key types of BPMS: