What Does Information Technology Infrastructure Library Change Management Mean?
Information Technology Infrastructure Library (ITIL) change management is one of the processes of ITIL framework process areas that defines and provides standardized processes and techniques to handle and implement changes within an IT infrastructure with a minimum impact on business.
It enables organizations to create, assess, approve and implement changes within an IT environment under a controlled process. The change refers to any modification made to IT infrastructure regardless of if it is changed to an existing environment or the addition of a new IT component or process.
