Business process analysis tools (BPA tools) are technologies that businesses use to analyze and improve individual business processes. Business processes are typically defined as individual operations with specific goals and objectives that are made up of various steps, or smaller tasks. Through the kinds of modeling that BPA tools provide, businesses can look at scalability, automation and other aspects of existing operations.
Many business process analysis tools rely on visual models to help viewers understand the business process. In a visual flowchart, a small box or rectangle may represent each individual task. The chart will clearly show how one task pertains to another, and provide viewers with modeling that can be simulated in different ways to propose restructuring or changes to the business process.
BPA tools can be useful in many industries, from manufacturing to the more social processes used in fields like medicine and hospitality. BPA tools may primarily show processes that involve employees interacting with customers or, in industries like manufacturing, these models may primarily show the work of machines on materials. BPA tools can also be useful in exploring how a supply chain relates to individual business processes.
Many of those who use these tools have identified some of their desirable aspects, including ease-of-use, features for assessing performance, multiuser support and great visual models.