Hardware Troubleshooting

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What Does Hardware Troubleshooting Mean?

Hardware troubleshooting is the process of reviewing, diagnosing and identifying operational or technical problems within a hardware device or equipment. It aims to resolve physical and/or logical problems and issues within a computing hardware. Hardware troubleshooting is done by hardware or technical support technician.

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Techopedia Explains Hardware Troubleshooting

Hardware troubleshooting processes primarily aim to resolve computer hardware problems using a systematic approach.

The process starts by first identifying the problem and finding different issues that can cause such a problem and eventually leading to implementing a solution or alternative.

Hardware troubleshooting is generally done on hardware equipment installed within a computer, server, laptop or related device.

Some processes within hardware troubleshooting include:

  • Removing, repairing and replacing faulty RAM, hard disk or video/graphic card.

  • Cleaning dusts from RAM and Video carts slot/ports and from cooling fan.

  • Tightening cable and jumpers on motherboard and/or components.

  • Software related hardware problems such as device driver update or installation.

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Margaret Rouse
Technology Expert
Margaret Rouse
Technology Expert

Margaret is an award-winning technical writer and teacher known for her ability to explain complex technical subjects to a non-technical business audience. Over the past twenty years, her IT definitions have been published by Que in an encyclopedia of technology terms and cited in articles by the New York Times, Time Magazine, USA Today, ZDNet, PC Magazine, and Discovery Magazine. She joined Techopedia in 2011. Margaret's idea of a fun day is helping IT and business professionals learn to speak each other’s highly specialized languages.