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Incident Reporting Software

What does Incident Reporting Software mean?

Incident reporting software provides identification, tracking and reporting of security incidents detected within a computer, system, network, or IT environment.

It is used as a means to automate the incident reporting and management processes.

Incident reporting software is also called incident tracking software.
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Techopedia explains Incident Reporting Software

Incident reporting software is mainly used as an automated tool within the computer security and incident management (CSIM) processes.

Typically, such software is pre-programmed with incidents, behaviors, and events that are considered security incidents generally or specifically for that system. They listen and scan the underlying system / network for any incident that matches or is similar to any incident in its database.

Once an incident is detected, it is recorded within the log and/or an administrator is notified. Moreover, incident reporting software may also be referred generally to software that helps in tracking, managing, and reporting any incident (technical and non-technical) occurring within a workplace.

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Synonyms

Incident Tracking Software

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