Incident Reporting Software

What Does Incident Reporting Software Mean?

Incident reporting software provides identification, tracking and reporting of security incidents detected within a computer, system, network, or IT environment.

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It is used as a means to automate the incident reporting and management processes.

Incident reporting software is also called incident tracking software.

Techopedia Explains Incident Reporting Software

Incident reporting software is mainly used as an automated tool within the computer security and incident management (CSIM) processes.

Typically, such software is pre-programmed with incidents, behaviors, and events that are considered security incidents generally or specifically for that system. They listen and scan the underlying system / network for any incident that matches or is similar to any incident in its database.

Once an incident is detected, it is recorded within the log and/or an administrator is notified. Moreover, incident reporting software may also be referred generally to software that helps in tracking, managing, and reporting any incident (technical and non-technical) occurring within a workplace.

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Margaret Rouse

Margaret Rouse is an award-winning technical writer and teacher known for her ability to explain complex technical subjects to a non-technical, business audience. Over the past twenty years her explanations have appeared on TechTarget websites and she's been cited as an authority in articles by the New York Times, Time Magazine, USA Today, ZDNet, PC Magazine and Discovery Magazine.Margaret's idea of a fun day is helping IT and business professionals learn to speak each other’s highly specialized languages. If you have a suggestion for a new definition or how to improve a technical explanation, please email Margaret or contact her…