Mobile Workforce

Definition - What does Mobile Workforce mean?

A mobile workforce refers to a group of employees who are scattered across various physical locations and are connected by computers, smartphones and other devices via the global Internet. Thanks to the increasing connectivity and improvement of the technologies that can be used for this purpose, mobile workers are increasingly becoming the norm, both in IT workplaces and others.

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Techopedia explains Mobile Workforce

Some of the fundamental aspects of the mobile workforce include file handling and digital transmission over the Internet, as well as voice over IP or other voice and audio networking. One of the major advances in the smartphone industry, the combination of voice and data transmissions, helps foster the idea of a mobile workforce.

In enterprise, companies have a lot of different tools for what's called mobile workforce management. These tools are in different categories according to what they do, such as payroll, production handling, collaborative work, videoconferencing and more. There also different categories according to what they are and how they work. For instance, a whole set of cloud services is aimed at supporting a mobile workforce through software as a service, platform as a service and infrastructure as a service Web-delivered vendor products. Various dashboards and software products help executives and managers to track time and approve payments, delegate work to employees or contractors, and otherwise control a mobile workforce that's not centralized in a brick-and-mortar office.

The popularity of cloud services and other indicators show that the mobile workforce is due to become the norm in the future. As both software and hardware evolve, the information technology industry is becoming more capable of helping companies to outsource more different kinds of tasks, not just down the street, but around the world.