Margaret Rouse is an award-winning technical writer and teacher known for her ability to explain complex technical subjects simply to a non-technical, business audience. Over…
IT Operations management is the entity responsible for operation of an organization’s applications and IT infrastructure along with control and maintenance on a continuous basis.
The main focus of the IT operations management is the delivery of a stable service in accordance with the agreed levels of service. In other words, It operations managements controls and monitors all operations related to IT infrastructure and IT services.
In an organization, there could be overlaps between IT operations management and application management as well as technical management, However IT operations management is a distinct function, though both technical and application management can be part of the same.
Again,based on the needs and resources, the IT operations management might be customized to suit the organization, and thus the manner of operation could differ from organization to organization.
Key responsibilities and functions of IT Operations management:
1. Network Infrastructure
2. Server and Device management
3. Operations related to Computer & Helpdesk
· Manage and maintain the IT infrastructure library for the organization.
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Margaret is an award-winning technical writer and teacher known for her ability to explain complex technical subjects to a non-technical business audience. Over the past twenty years, her IT definitions have been published by Que in an encyclopedia of technology terms and cited in articles by the New York Times, Time Magazine, USA Today, ZDNet, PC Magazine, and Discovery Magazine. She joined Techopedia in 2011. Margaret's idea of a fun day is helping IT and business professionals learn to speak each other’s highly specialized languages.
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