Definition - What does Remote Diagnostics mean?
Techopedia explains Remote Diagnostics
In other words, human operators and pieces of hardware can be scattered around the globe, but still work closely together, as if they were in the same room and connected by simple Ethernet cabling.
Some features of remote diagnostics software include security, video conferencing or messaging platforms, and data access tools for updating parts of the system over a long distance. Telecom technologies like VoIP are often part of these systems, and the critical design of many of today's remote diagnostics tools relies on the global Internet, where information can be delivered accurately and quickly regardless of physical distances.