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Risk assessment program (RAP) as a service (RaaS) is a Microsoft service that helps IT professionals analyze and assess current systems. It involves remote collection of information about user processes and remote input from Microsoft-accredited engineers.
Risk assessment program as a service is also known as risk and health assessment program as a service.
Part of the idea behind RAP as a service is that systems diagnosis and troubleshooting can be delivered, like many other kinds of services, over the Web. The idea of software as a service (SaaS) started as new cloud computing models emerged — vendors started to offer more software services directly over the Internet, as opposed to in boxes or through proprietary networks. Over time, other categories were added, such as platform as a service (PaaS), infrastructure as a service (IaaS) and communications as a service (CaaS).
With RAP as a service, remote services analyze events like slow boot time, hung screens, crashes and problems with transaction speed. The idea of providing skilled and credentialed engineering advice over the Internet is somewhat new, and it is getting some attention from developers and other IT teams. It promotes the idea that nearly any kind of specialized software and engineering service can be performed on the software as a service model. It requires that fairly private information about end use be funneled into a remote system, but it also benefits companies by allowing more robust data collection and a bird’s-eye view of what is wrong with a system so that remote engineers can get to work fixing what is causing systems to run slowly or incorrectly.