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The term "workspace as a service" (WaaS) in IT refers to services that provide end users with a virtual workspace, which is a model of the kinds of resources end users would have at their desk within a physical office environment.
Workspace as a service is part of a greater category of services often called "software as a service" (SaaS), where vendors deliver services through the web, instead of sending clients software on digital storage media.
When people talk about WaaS, they are often talking about virtual desktops and desktop virtualization. There is the idea that the end user, the professional, will log into the vendor's service and get access to a desktop that operates just like the one in the user's office – this includes having the right files handy, cloning the operating system, preserving security protocols and generally offering the user a virtual workspace that is just as good as what his/her office computer can offer.
WaaS is an important kind of service in light of the rapidly emerging system of telecommuting and of the work that professionals do in the field or out of the office.