What Is Workflow Management Software Mean?
Workflow management software is a software application designed for setting up and monitoring a defined set of tasks along with its sequence. It helps users in collaborating and automating processes, as well as in defining different workflows for different types of processes and applications. Workflow management software also helps in reducing the manual efforts involved and in automating redundant tasks.
How does Workflow Management Software Work?
Workflow management software reduces the time needed for transferring pending work between tasks and allows for continual tracking and notification. It also greatly reduces the costs associated with documentation involving paper and manual interventions.
It is not difficult to implement, and allows business processes to continue without major modifications in the application. It brings in continuous business improvements; streamlining and simplification of business processes can be easily tackled, as it provides good process control.
This software helps improve customer service as consistency in doing tasks allows greater predictability in customer response levels. It also allows more flexibility to meet business needs, as well as providing support for runtime functions, built time functions and runtime interaction functions.