New Enterprise Operating Model (NeoM)

When experts talk about NeoM, they often talk about changing our ideas about a business platform. There is the idea that traditional API-based structures are not the end solution and that other kinds of technologies can be added to provide a much more productive result.

In addition to changing the ways that businesses build platforms, creating a NeoM can involve much more. Using software like customer relationship management (CRM) systems can be part of a NeoM, as can the use of more targeted analytics operations and different kinds of enterprise resource planning tools, which put business operations more in line with today's cutting-edge technologies.

Some experts talk about NeoM in terms of eliminating information silos or bottlenecks — the core ideas here involve getting components of an IT architecture to "talk to each other" and opening up individual processes to a greater observable whole, in order to fine-tune how a business works. Discussions around NeoM have become an important part of a company's plan when looking at the future of its industry and how to integrate technologies in the best and most efficient ways.