Definition - What does Convergent Charging mean?
Techopedia explains Convergent Charging
Convergent charging solutions may also perform other tasks, like authenticating subscribers and delivering account balances. These solutions can be extremely effective when paired with automatic virtual-assistant services or service provider customer centers. For example, an interactive voice response tool in a call center can access convergent charging and billing records to tell a caller exactly how much he/she owes, either individually or as part of a group plan, for a range of devices and service subscriptions.
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