Customer Gateway

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What Does Customer Gateway Mean?

In general, a customer gateway is a resource that is installed on the customer side of a service, often linking to resources on the provider side. In a sense, a customer gateway is a piece of software that offers some interface, either for customer users or for customer data, that connects to a more extensive architecture.

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Techopedia Explains Customer Gateway

Companies such as Amazon and the U.S. Postal Service offer their own types of customer gateways. Amazon defines customer gateway as “an anchor on (the customer’s) side of the connection,” which can be either a physical or a software setup. Amazon contrasts this with a virtual private gateway on the Amazon site of the setup. By contrast, the U.S. Postal Service customer gateway is more of a visual interface where customers can select services. A business customer gateway is a resource for customers that allows the provider to better serve its clientele.

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Margaret Rouse
Senior Editor
Margaret Rouse
Senior Editor

Margaret is an award-winning technical writer and teacher known for her ability to explain complex technical subjects to a non-technical business audience. Over the past twenty years, her IT definitions have been published by Que in an encyclopedia of technology terms and cited in articles by the New York Times, Time Magazine, USA Today, ZDNet, PC Magazine, and Discovery Magazine. She joined Techopedia in 2011. Margaret's idea of a fun day is helping IT and business professionals learn to speak each other’s highly specialized languages.