Webrooming

Definition - What does Webrooming mean?

Webrooming is a slang for the consumer practice of researching products online before buying them in a physical store.

The term is often used to contrast with another consumer practice called "showrooming," wherein shoppers first try out the products they want in a physical store before buying them online. Webrooming is the opposite - shoppers first research the products online before buying them in a physical store.

Techopedia explains Webrooming

Webrooming and showrooming are considered subcategories of e-commerce. These trends are studied by marketers partly to determine their effect on physical retailers. In the past, it was believed that showrooming was going to have a negative effect on physical retailers because consumers could just buy everything online. The phenomenon of webrooming, however, shows otherwise, suggesting that physical retailers still have a role to play in the future of commerce.

In studying the trends of showrooming and webrooming, marketing experts give the following reasons why consumers do webrooming:
  • It allows them to learn more about the products before buying them.
  • It allows easier returns.
  • It has no shipping cost.
  • It supports local businesses.
Some research studies have shown that webrooming is a fundamental consumer practice that is going to help support physical retailers for years to come.

Share this:

Techopedia Deals

Connect with us

Techopedia on Linkedin
Techopedia on Linkedin
Tweat cdn.techopedia.com
"Techopedia" on Twitter


'@Techopedia'
Sign up for Techopedia's Free Newsletter!

Email Newsletter

Join thousands of others with our weekly newsletter

Resources
The 4th Era of IT Infrastructure: Superconverged Systems
The 4th Era of IT Infrastructure: Superconverged Systems:
Learn the benefits and limitations of the 3 generations of IT infrastructure – siloed, converged and hyperconverged – and discover how the 4th...
Approaches and Benefits of Network Virtualization
Approaches and Benefits of Network Virtualization:
Businesses today aspire to achieve a software-defined datacenter (SDDC) to enhance business agility and reduce operational complexity. However, the...
Free E-Book: Public Cloud Guide
Free E-Book: Public Cloud Guide:
This white paper is for leaders of Operations, Engineering, or Infrastructure teams who are creating or executing an IT roadmap.
Free Tool: Virtual Health Monitor
Free Tool: Virtual Health Monitor:
Virtual Health Monitor is a free virtualization monitoring and reporting tool for VMware, Hyper-V, RHEV, and XenServer environments.
Free 30 Day Trial – Turbonomic
Free 30 Day Trial – Turbonomic:
Turbonomic delivers an autonomic platform where virtual and cloud environments self-manage in real-time to assure application performance.