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A collaborative website is a website that implements the principle of user collaboration, which includes the ability to provide input, access common files and otherwise work collaboratively on the Web. This kind of website is outfitted with back-end software that allows people to work together in real time, for example, a chat utility or a videoconferencing portal.
The principle behind a collaborative website is that individual users should be able to come together and perform core operative tasks on the website. The Web 2.0 design applied to today's Internet aims for greater user collaboration as one of its overall goals. Tools for Web collaboration include groupware and other installations that may be simply plugged into a website interface in order to promote better online collaboration. Web collaboration serves specific goals, for example, real-time interactions between companies and their customers.